[labnetwork] [EXTERNAL]Re: Used/refurbished fab equipment suppliers

[Thomas Engstedt]

We regretfully bought a bunch of used equipment from CAE - and similar to other respondents, extreme delays, very unhelpful staff, and, a lot of additional costs, which suddenly appeared. I will never use them. Ever. Again.
________________________________
From: labnetwork <labnetwork-bounces at mtl.mit.edu> on behalf of Lorenzo Palmiano <lpalmiano at espie-electronic.com>
Sent: Friday, September 11, 2026 22:56
To: Jonathan Mohn <jmohn1 at ivytech.edu>; David Carlson <david.carlson at octavephotonics.com>; labnetwork at mtl.mit.edu <labnetwork at mtl.mit.edu>
Subject: Re: [labnetwork] [EXTERNAL]Re: Used/refurbished fab equipment suppliers

You don't often get email from lpalmiano at espie-electronic.com. Learn why this is important<https://aka.ms/LearnAboutSenderIdentification>
Honestly, I'm not surprised you had to wait a year after your purchase; that's exactly what happened to us as well. It ended up taking 16 months from the time we paid until we received the equipment that what was shown in the listing and videos.


Lorenzo Palmiano

Regional Service Manager



415-404-0565

Lpalmiano at espie-electronic.com<mailto:lpalmiano at espie-electronic.com>

"We (Espie) sells refurbished and used electron microscopes"

www.espie-electronic.com<http://www.espie-electronic.com/>



________________________________
From: labnetwork <labnetwork-bounces at mtl.mit.edu> on behalf of Jonathan Mohn <jmohn1 at ivytech.edu>
Sent: Friday, September 11, 2026 9:39 AM
To: David Carlson <david.carlson at octavephotonics.com>; labnetwork at mtl.mit.edu <labnetwork at mtl.mit.edu>
Subject: Re: [labnetwork] [EXTERNAL]Re: Used/refurbished fab equipment suppliers

I haven't purchased from them, but I also have had excellent communication with Class One, and one of my other campuses has purchased from them.


Jonathan Mohn

Ivy Tech Community College - Lafayette

He/Him/His

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From: labnetwork <labnetwork-bounces at mtl.mit.edu> on behalf of Mark Chiappa <mark.chiappa at ntnu.no>
Sent: Friday, September 11, 2026 2:40 AM
To: David Carlson <david.carlson at octavephotonics.com>; labnetwork at mtl.mit.edu <labnetwork at mtl.mit.edu>
Subject: [EXTERNAL]Re: [labnetwork] Used/refurbished fab equipment suppliers

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Hi David,

I have heard exactly the same thing and more about CAE.  I’ve also heard selling to them has been a real trial for some.

On a brighter note, we have bought from and sold to Class one in the past and they were excellent even sending technicians to us to pack up the equipment.
https://www.classoneequipment.com/

Kind regards
Mark


Mark Chiappa
NTNU NanoLab
K1-111
Sem Sælansdsvei 14
7034 Trondheim



From: labnetwork <labnetwork-bounces at mtl.mit.edu> on behalf of David Carlson <david.carlson at octavephotonics.com>
Date: Friday, 11 September 2026 at 01:40
To: labnetwork at mtl.mit.edu <labnetwork at mtl.mit.edu>
Subject: [labnetwork] Used/refurbished fab equipment suppliers

Hello Labnetwork,
We're looking for recommendations for sellers of used and refurbished fab equipment. Are there any vendors you've had good experiences with?

Also, a word of warning:
We purchased a used benchtop tool in as-is condition with CAE Online and it has been a truly horrible experience. Despite paying in full a year ago, we have still not received our equipment, nor even a ship date, and their staff and management are extremely unhelpful or willing to refund our money. We have never encountered such customer-hostile policies before. Please don't fall for their boasting about being the world's leading supplier of used fab equipment!

Best regards,
David


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