<div dir="ltr">Hello Vito,<div><br></div><div>Here are answers for us at the Michigan LNF:</div><div><br></div><div><div>1- At what frequency do you issue your invoices?<br></div><div>Monthly invoices are issued during the month following usage for our external users. </div><div>Internal users are billed automatically on the same schedule.</div><div><br></div><div>2- How long after an invoice has been issued must it be paid?<br></div><div>Invoices are sent "Net 30days" for external users. </div><div>Money transfers are effective immediately for internal users.</div><div><br></div><div>3- What course of action do you take if the invoice is not paid?</div><div>We review unpaid invoices on a monthly basis and look at them case by case. Some external universities have a payment process that takes more than 30 days after receipt of invoice, so we take that into account. If payment is not completed after 60days, we will typically follow up with the financial admin on record for the user/account, and with the user/PI as needed. The initial follow up is done by our financial staff, and then me (user services director) if needed.</div><div><br></div><div>4- Are you ever faced with having to suspend a PI's facility access? </div><div>Yes... Although in most cases, we try to establish a payment plan that allows the group to continue using the facility while gradually paying off their debt. Most of these cases have been industrial users and if we just cut their access off, we know that chances to recover the balance due become negligible. We have had good success with companies being able to pay off their debt to us and stay in business.</div><div><br></div><div>5- If the answer to 4 is yes, what level of authority within your organization is required to enforce this suspension: Facility Manager or Director? Facility Faculty Director? Dean? Other?</div><div>Decision is made by the Managing Director, with Faculty Director aware of the decision.</div><div><br></div><div>6- If you've been through a PI suspension, what was the impact on the students in the PI's research group?<br></div></div><div>In rare cases when we have suspended an academic PI, these were groups that had occasional usage of the facility, and so the impact was typically just a delay for them. </div><div><br></div><div>Good luck with this!</div><div>Sandrine</div><div><br></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Jan 8, 2015 at 5:09 PM, Vito Logiudice <span dir="ltr"><<a href="mailto:vito.logiudice@uwaterloo.ca" target="_blank">vito.logiudice@uwaterloo.ca</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex">
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<div>Dear Colleagues,</div>
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<div>I would appreciate hearing about the policy in place at your respective facilities regarding your fab invoice payment terms. We're working on a formal policy here and I would value our community's input.</div>
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<div>Specifically, I'd like to hear from you on the following points. Any other relevant insights are of course welcome.</div>
<ol>
<li>At what frequency do you issue your invoices?</li><li>How long after an invoice has been issued must it be paid?</li><li>What course of action do you take if the invoice is not paid?</li><li>Are you ever faced with having to suspend a PI's facility access? </li><li>If the answer to 4 is yes, what level of authority within your organization is required to enforce this suspension: Facility Manager or Director? Facility Faculty Director? Dean? Other?</li><li>If you've been through a PI suspension, what was the impact on the students in the PI's research group?</li></ol>
<div>Thank you much.</div>
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<div>Regards,</div>
<div>Vito</div>
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<div><font color="#000000"><font face="Calibri" style="font-size:14px"><font face="Calibri,sans-serif">--</font></font></font></div>
<div><font color="#000000"><font face="Calibri" style="font-size:14px"><font face="Calibri,sans-serif">Vito Logiudice MASc, </font>P<font face="Calibri,sans-serif">Eng</font></font></font></div>
<div><font color="#000000"><font face="Calibri"><font face="Calibri,sans-serif" style="font-size:14px">Director of Operations, Quantum NanoFab</font></font></font></div>
<div><font color="#000000"><font face="Calibri"><font face="Calibri,sans-serif" style="font-size:14px">University of Waterloo</font></font></font></div>
<div><font color="#000000"><font face="Calibri"><font face="Calibri,sans-serif" style="font-size:14px">Lazaridis QNC 1207</font></font></font></div>
<div><font color="#000000"><font face="Calibri"><font face="Calibri,sans-serif" style="font-size:14px">200 University Avenue West</font></font></font></div>
<div><font color="#000000"><font face="Calibri"><font face="Calibri,sans-serif" style="font-size:14px">Waterloo, ON Canada N2L 3G1</font></font></font></div>
<div><font color="#000000"><font face="Calibri"><font face="Calibri,sans-serif" style="font-size:14px">Tel.: <a href="tel:%28519%29%20888-4567%20%C2%A0ext.%2038703" value="+15198884567" target="_blank">(519) 888-4567 ext. 38703</a></font></font></font></div>
<div><span style="font-size:14px">Email: <a href="mailto:vito.logiudice@uwaterloo.ca" target="_blank">vito.logiudice@uwaterloo.ca</a></span></div>
<div><span style="font-size:14px">Website: </span><a href="https://fab.qnc.uwaterloo.ca" target="_blank">https://fab.qnc.uwaterloo.ca</a></div>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div><p style="margin:0px;font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">Sandrine Martin, Ph.D.</p><p style="margin:0px;font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)"><u></u></p><p style="margin:0px;font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">University of Michigan LNF/NNIN<u></u><u></u></p><p style="margin:0px;font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">1239 EECS, 1301 Beal Ave<u></u><u></u></p><p style="margin:0px;font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">Ann Arbor, MI 48109<u></u><u></u></p><p style="margin:0px;font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">Cell <a value="+17342772365" style="color:rgb(17,85,204)">734-277-2365</a><u></u><u></u></p><p style="margin:0px;font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)">Fax <a value="+17346471781" style="color:rgb(17,85,204)">734-647-1781</a><u></u><u></u></p><p style="margin:0px;font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)"><a href="http://www.lnf.umich.edu/" style="color:rgb(17,85,204)" target="_blank">www.LNF.umich.edu</a><u></u><u></u></p><p style="margin:0px;font-family:arial,sans-serif;font-size:13px;background-color:rgb(255,255,255)"><a href="http://www.nnin.org/" style="color:rgb(17,85,204)" target="_blank">www.NNIN.org</a></p></div>
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