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<p class="MsoNormal"><span style="color:#1F497D">Hello Rick, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">We have two Süss MA6 mask aligners. One dates back to 1999, while the other one is from 2014. They are both very reliable tools and suit a multi-user environment well, since they are very easy to
use and difficult to break. <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">We are generally quite satisfied with the service we receive from Süss. Of course, one cannot expect 24 hours response time if one does not have a service contract, but they can usually send a field
service engineer within 1-2 weeks. It is, however, quite seldom that we request their presence. Most problems are small enough to be dealt with by our staff. Queries by e-mail are usually responded to within 1-2 days.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Best regards, <o:p>
</o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D">Leif<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-GB">Leif S. Johansen
</span></b><b><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#9B9B9B;mso-fareast-language:EN-GB">Head of Operations</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:#9B9B9B;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-GB">DTU Danchip
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-GB">Technical University of Denmark</span></b><b><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-GB">Danchip
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-GB">Ørsteds Plads, Byg. 347
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-GB">2800 Lyngby
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-GB">Direct +45 45255713
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-GB">Mobile +45 25348992</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-GB"><a href="http://www.danchip.dtu.dk/"><span style="color:blue">www.danchip.dtu.dk/</span></a>
</span><span style="font-size:8.0pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-GB"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> labnetwork-bounces@mtl.mit.edu [mailto:labnetwork-bounces@mtl.mit.edu]
<b>On Behalf Of </b>Morrison, Richard H., Jr.<br>
<b>Sent:</b> 1. april 2016 20:55<br>
<b>To:</b> labnetwork@mtl.mit.edu<br>
<b>Subject:</b> [labnetwork] looking for some references<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span lang="EN-US">HI,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">This group was very helpful when Draper purchased a DRIE tool last year. I would like to tap your collective opinions on a new topic Mask Aligners.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">We have narrowed our search down to Suss vs Neutronix/Quintel. I am looking for feedback on spare parts and out of warranty service. Process wish the tools are very similar.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Thanks in advance for any help you can offer.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Rick<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Draper <o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Principal Member of the Technical Staff<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">555 Technology Square<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">Cambridge Ma, 02139-3563<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><a href="http://www.draper.com">www.draper.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><a href="mailto:rmorrison@draper.com">rmorrison@draper.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">W 617-258-3420<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US">C 508-930-3461<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif"">
<hr size="2" width="100%" align="center">
</span></div>
<p class="MsoNormal"><span lang="EN-US" style="font-size:12.0pt;font-family:"Times New Roman","serif"">Notice: This email and any attachments may contain proprietary (Draper non-public) and/or export-controlled information of Draper. If you are not the intended
recipient of this email, please immediately notify the sender by replying to this email and immediately destroy all copies of this email.
<o:p></o:p></span></p>
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