<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<style type="text/css" style="display:none"><!-- p { margin-top: 0px; margin-bottom: 0px; } @font-face { font-family: "Cambria Math"; } @font-face { font-family: Calibri; } p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0in 0in 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif; } a:link, span.MsoHyperlink { color: rgb(5, 99, 193); text-decoration: underline; } a:visited, span.MsoHyperlinkFollowed { color: rgb(149, 79, 114); text-decoration: underline; } span.EmailStyle17 { font-family: Calibri, sans-serif; color: windowtext; } .MsoChpDefault { font-family: Calibri, sans-serif; } @page WordSection1 { margin: 1in; } div.WordSection1 { }--></style>
</head>
<body dir="ltr" style="font-size:12pt;color:#000000;background-color:#FFFFFF;font-family:Calibri,Arial,Helvetica,sans-serif;">
<p>Hi John,<br>
</p>
<p><br>
</p>
<p>Here is the link to the company that works on older STS systems: <a href="http://ctpcompanyservices.co.uk/">http://ctpcompanyservices.co.uk/</a>. If you need outside help, they have service and parts available. I worked with Gareth Morgan on an issue last
year and he was knowledgeable and responsive.<br>
</p>
<p><br>
</p>
<p>Thanks,<br>
</p>
<p><br>
</p>
<p>Jim Fraser<br>
</p>
<div style="word-wrap:break-word; line-break:after-white-space; color:rgb(0,0,0); font-size:14px; font-family:Calibri,sans-serif">
<hr tabindex="-1" style="display:inline-block; width:98%">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> labnetwork-bounces@mtl.mit.edu <labnetwork-bounces@mtl.mit.edu> on behalf of Rosendo Bindoy <rosendo.bindoy@kaust.edu.sa><br>
<b>Sent:</b> Thursday, November 29, 2018 11:24 AM<br>
<b>To:</b> John Nash; labnetwork@mtl.mit.edu<br>
<b>Subject:</b> Re: [labnetwork] STS/STPS support</font>
<div> </div>
</div>
<div>
<div>
<div>
<div>Hello John,</div>
<div><br>
</div>
<div>Normally the reason why VAC module fails is because of corrupted EPROM. When you open the module you will find and EPROM labeled as VAC3 ver. XXX (or something like that). Maybe you can try replacing it first if you have a spare VAC EPROM.</div>
<div><br>
</div>
<div>Regards,</div>
<div><br>
</div>
<div>
<div><span style="font-size:12px"><b><font color="#0000ff">Rosendo M. Bindoy</font></b></span></div>
<div><span style="font-size:12px"><font color="#0000ff">Equipment Engineer</font></span></div>
<div><span style="font-size:12px"><font color="#007f00">Nanofabrication Core Lab</font></span></div>
<div><span style="font-size:12px"><font color="#007f00">Ibn Sina Bldg. 3 (Sea Side), Level 0 Room 0246</font></span></div>
<div><span style="font-size:12px"><font color="#ff0000">King Abdullah University of Science and Technology</font></span></div>
<div><span style="font-size:12px"><font color="#7f0000">Phone: +966 12 808 4413 Mobile: +966 54 251 5257</font></span></div>
<div><span style="font-size:12px"><font color="#0000ff">Email: <a href="mailto:rosendo.bindoy@kaust.edu.sa" style="font-family:Calibri; text-indent:0.5in">rosendo.bindoy@kaust.edu.sa</a></font></span></div>
<br>
</div>
</div>
</div>
<div><br>
</div>
<span id="OLK_SRC_BODY_SECTION">
<div style="font-family:Calibri; font-size:11pt; text-align:left; color:black; border-bottom:medium none; border-left:medium none; padding-bottom:0in; padding-left:0in; padding-right:0in; border-top:#b5c4df 1pt solid; border-right:medium none; padding-top:3pt">
<span style="font-weight:bold">From: </span><<a href="mailto:labnetwork-bounces@mtl.mit.edu">labnetwork-bounces@mtl.mit.edu</a>> on behalf of John Nash <<a href="mailto:jcn8004@rit.edu">jcn8004@rit.edu</a>><br>
<span style="font-weight:bold">Date: </span>Thursday, November 29, 2018 at 5:41 PM<br>
<span style="font-weight:bold">To: </span>"<a href="mailto:labnetwork@mtl.mit.edu">labnetwork@mtl.mit.edu</a>" <<a href="mailto:labnetwork@mtl.mit.edu">labnetwork@mtl.mit.edu</a>><br>
<span style="font-weight:bold">Subject: </span>[labnetwork] STS/STPS support<br>
</div>
<div><br>
</div>
<div>
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style>
<!--
@font-face
{font-family:"Cambria Math"}
@font-face
{font-family:Calibri}
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif}
a:link, span.MsoHyperlink
{color:#0563C1;
text-decoration:underline}
a:visited, span.MsoHyperlinkFollowed
{color:#954F72;
text-decoration:underline}
span.EmailStyle17
{font-family:"Calibri",sans-serif;
color:windowtext}
.MsoChpDefault
{font-family:"Calibri",sans-serif}
@page WordSection1
{margin:1.0in 1.0in 1.0in 1.0in}
div.WordSection1
{}
-->
</style>
<div lang="EN-US">
<div class="WordSection1">
<p class="MsoNormal"><span style="color:black">Does anyone have an STS/ STPS tool that knows of a good 3<sup>rd</sup> party support organization? At the moment we are looking for a VAC3 controller or someone that knows how to fix them.</span></p>
<p class="MsoNormal"><span style="color:black"> </span></p>
<p class="MsoNormal"><span style="color:black">Regards, </span></p>
<p class="MsoNormal"><span style="color:black"> </span></p>
<p class="MsoNormal"><span style="color:black">John C Nash</span></p>
<p class="MsoNormal"><span style="color:black">SMFL - Technician</span></p>
<p class="MsoNormal"><span style="color:black">Rochester Institute of Technology</span></p>
<p class="MsoNormal"><span style="color:black">Semiconductor & Microsystems Fabrication Laboratory</span></p>
<p class="MsoNormal"><span style="color:black">82 Lomb Memorial Dr. </span></p>
<p class="MsoNormal"><span style="color:black">Bldg. 17-2627</span></p>
<p class="MsoNormal"><span style="color:black">Rochester, NY 14623</span></p>
<p class="MsoNormal"><span style="color:black"> </span></p>
<p class="MsoNormal"><span style="color:black">585 478-3835 cell</span></p>
<p class="MsoNormal"><span style="color:black"><a href="mailto:john.nash@rit.edu"><span style="color:blue">john.nash@rit.edu</span></a></span></p>
<p class="MsoNormal"><span style="color:black"><a href="http://www.smfl.rit.edu"><span style="color:blue">www.smfl.rit.edu</span></a></span></p>
<p class="MsoNormal"><span style="color:black"> </span></p>
<p class="MsoNormal"><span style="color:black"> </span></p>
<p class="MsoNormal"><span style="font-size:12.0pt; font-family:"Times New Roman",serif; color:black"> </span></p>
<p class="MsoNormal"> </p>
</div>
</div>
</div>
</span></div>
</div>
</body>
</html>