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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Hi John<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">We do have a 3<sup>rd</sup> party that can work on your tool, details are attached. Also we may have some replacement parts still on stock for your tool and can
offer those to you.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">The VAC 3 module was replaced with a VAC 1/3/4 module and it should be a drop in replacement. We don’t have a VAC 3 but we may have a VAC1/3/4, part number AS314743,
I will check for you.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black">Graeme<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1E1D78">Graeme Wheeler, Director of Customer Support - North America<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1E1D78">SPTS Technologies Inc. An Orbotech Company<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1E1D78">Tel +1 (408) 571 4795 | Cell +1 (650) 245 7125 orbotech.com | spts.com<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> SPT Andy.Bavin
<br>
<b>Sent:</b> Thursday, November 29, 2018 10:05 AM<br>
<b>To:</b> Graeme Wheeler<br>
<b>Subject:</b> FW: STS/STPS support<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1E1C77">FYI<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1E1C77"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1E1D77">Andy Bavin</span></b><b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1E1E78">
</span></b><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#1E1E78"><br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#6689CC">Senior Product Manager</span><b><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#6689CD"><o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:6.0pt;font-family:"Arial","sans-serif";color:#1F497D"><br>
</span><span style="font-family:"Eras Bold ITC","sans-serif";color:#1E1E78">SPT Microtechnologies USA, Inc.<br>
</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#6689CC">1150 Ringwood Court, San Jose, CA 95131, USA<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#6689CC">Tel: +1 (408) 571 4797<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#6689CC">Fax: +1 (408) 715 0267<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#6689CC">Mobile: +1 (831) 332 4882<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:#6689CC">E-mail: andy.bavin@sptmicro.com<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">
<a href="mailto:labnetwork-bounces@mtl.mit.edu">labnetwork-bounces@mtl.mit.edu</a> [<a href="mailto:labnetwork-bounces@mtl.mit.edu">mailto:labnetwork-bounces@mtl.mit.edu</a>]
<b>On Behalf Of </b>John Nash<br>
<b>Sent:</b> Thursday, November 29, 2018 6:42 AM<br>
<b>To:</b> <a href="mailto:labnetwork@mtl.mit.edu">labnetwork@mtl.mit.edu</a><br>
<b>Subject:</b> [labnetwork] STS/STPS support<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:black">Does anyone have an STS/ STPS tool that knows of a good 3<sup>rd</sup> party support organization? At the moment we are looking for a VAC3 controller or someone that knows how to fix them.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Regards, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">John C Nash<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">SMFL - Technician<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Rochester Institute of Technology<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Semiconductor & Microsystems Fabrication Laboratory<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">82 Lomb Memorial Dr. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Bldg. 17-2627<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Rochester, NY 14623<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">585 478-3835 cell<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><a href="mailto:john.nash@rit.edu"><span style="color:blue">john.nash@rit.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><a href="http://www.smfl.rit.edu"><span style="color:blue">www.smfl.rit.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<p class="3DMsoNormal"><span=style=3D'font-size:7.5pt;font-family:"Arial","sans-serif"; color:gray?=""><br>
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the sender or forward the email to postmaster@orbotech.com <br>
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should virus-check them before opening. The sender therefore does not accept liability for any errors or omissions in this message, which arise as a result of e-mail transmission.<br>
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<i>SPTS Technologies Group Ltd is a company registered in England and Wales. Registered number: 07635249. Registered office: Ringland Way, Newport, NP18 2TA.
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