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We experience this when the scan time is too long and the stylist moves too slowly. Our PC also seems to flake our as the week goes as if it has a buffering issue. When we run into this we try the scan again or reboot our system.</div>
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<p style="margin-top: 0px; margin-bottom: 0px;">Cheers!</p>
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<p style="margin-top: 0px; margin-bottom: 0px;">Julia Aebersold, Ph.D.</p>
<p style="margin-top: 0px; margin-bottom: 0px;">Manager, Micro/Nano Technology Center</p>
<p style="margin-top: 0px; margin-bottom: 0px;">University of Louisville</p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> labnetwork-bounces@mtl.mit.edu <labnetwork-bounces@mtl.mit.edu> on behalf of Mark Hofheins <mhofheins@unm.edu><br>
<b>Sent:</b> Wednesday, September 25, 2019 10:17 AM<br>
<b>To:</b> labnetwork@mtl.mit.edu <labnetwork@mtl.mit.edu><br>
<b>Cc:</b> Richard Marchant <rmarchant@unm.edu><br>
<b>Subject:</b> [labnetwork] Dektak 8 errors</font>
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Hello All,</div>
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We are having problems with our Dektak 8.</div>
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When the stylist goes down and makes contact with the product, it does not make the small movement to go just past the starting point and begin it's scan.</div>
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It is a bit rough starting the scan, and errors very quickly with the following error.</div>
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Critical Error</div>
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Timeout waiting for scam to retract from home</div>
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next it gets another critical error that states,</div>
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Data Acquisition Error</div>
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Everything homes correctly.</div>
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I have PM'd all lead screws, PM'd gantry's and cleaned the Teflon pads and slider block.</div>
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Has anyone else experienced this problem/s?</div>
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<span style="color:black; font-size:12pt"><font face="Calibri">Mark Hofheins</font></span></p>
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<a href="mailto:mhofheins@unm.edu"><span style="color:rgb(5,99,193); font-size:12pt"><font face="Calibri">mhofheins@unm.edu</font></span></a></p>
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