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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Hi
</span>Nagaraj,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">At Nanoscribe we go through considerable length to assure the quality of the ITO coatings for cleanliness and coating thickness. However, we do not force you to use our substrates. You can certainly source your own substrates. The substrate
specifications are documented in the user-accessible and free Nanoguide [0]. If you have not registered there, I wholeheartedly recommend it.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you decide on not using our substrates, please check that the ITO surface resistance is low enough to guarantee a working interface detection. Also, if you use thicker than the standard 0.7mm samples, please talk to our support to have
a custom holder registered in the software. That allows you to use substrate thicker than the usual substrates with safe interface finding. If you are an advanced user, you can also do this according to the documentation [1]. Be advised however, that misconfiguration
of the <em><span style="font-family:"Calibri",sans-serif">NanoWrite</span></em> configuration files can result in damage to the printer if hardware-dependent parameters are missing or incorrectly set by the user. If in doubt, simply reach out to our support.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Very Best,<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Matthias Blaicher
</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#00AFEB">R&D Engineer
<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Phone</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><br>
<b>E-mail</b><br>
<b>Web</b><br>
<b> </b> <o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">+49 721 981 980 720 <br>
blaicher@nanoscribe.com <br>
www.nanoscribe.com<br>
<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><b><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Nanoscribe GmbH & Co. KG</span></b><span lang="DE" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><br>
Hermann-von-Helmholtz-Platz 6<br>
76344 Eggenstein-Leopoldshafen<br>
Germany <o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#BABABA">Registered office: Registered office: Eggenstein-Leopoldshafen, Germany; Commercial Registry Mannheim, HRA 709547; VAT-No. DE334074592
<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#BABABA">Partner with unlimited liability: Nanoscribe Verwaltungs GmbH, CEO: Martin Hermatschweiler, CFO: Lars Tritschler; Registered Office:
Eggenstein-Leopoldshafen, Commercial Registry: Mannheim, HRB 737409<br>
<br>
Your privacy as well as the new European regulation on the protection of personal data (GDPR) are very important to us. More information can be found in the
</span><a href="https://www.nanoscribe.com/en/privacy-policy"><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:gray;text-decoration:none">privacy policy</span></a><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#BABABA"> on
our website.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt;mso-line-height-alt:.75pt"><span style="font-size:7.0pt;font-family:"Arial",sans-serif;color:#BABABA">This email and any files transmitted with it are confidential and may contain privileged or otherwise protected
information. You should not disseminate, distribute or copy this email. Please notify the sender immediately by email if you have received this email by mistake and delete this email from your system.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">[0] <a href="https://support.nanoscribe.com/hc/en-gb/articles/360001695714-ITO-Coated-Substrates-3D-MF-DiLL-">
https://support.nanoscribe.com/hc/en-gb/articles/360001695714-ITO-Coated-Substrates-3D-MF-DiLL-</a><o:p></o:p></p>
<p class="MsoNormal">[1] <a href="https://support.nanoscribe.com/hc/en-gb/articles/360018530554-Editing-ini-Configuration-Files">
https://support.nanoscribe.com/hc/en-gb/articles/360018530554-Editing-ini-Configuration-Files</a><o:p></o:p></p>
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<p class="MsoNormal"><b><span lang="DE">Von:</span></b><span lang="DE"> labnetwork <labnetwork-bounces@mtl.mit.edu>
<b>Im Auftrag von </b>Nagaraj Krishna Subbaiah<br>
<b>Gesendet:</b> Montag, 10. </span>Mai 2021 19:13<br>
<b>An:</b> labnetwork@mtl.mit.edu<br>
<b>Betreff:</b> [labnetwork] Nanoscribe Users<o:p></o:p></p>
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<p class="MsoNormal">Hi All,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Addressing all users of Nanoscribe. Would like to know how the users of nanoscribe are procuring their consumables. Especially the ITO coated substrates, do you purchase them from the company itself or sigma or any other resource?.<o:p></o:p></p>
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<p class="MsoNormal">If you've used substrates from other resources, have you faced any problems with printing? And has the company turned down the support because you've used substrates bought from elsewhere?.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Your feedback is appreciated,<o:p></o:p></p>
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<p class="MsoNormal">Thank you, <o:p></o:p></p>
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<p class="MsoNormal">Nagaraj <o:p></o:p></p>
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