<div dir="ltr"><div>Hi Jing,</div><div><br></div><div>we have the same system. I recommend contacting Jay Sasserath (<a href="mailto:jay.sasserath@bruker.com">jay.sasserath@bruker.com</a>) directly for support. <br></div><div>He was a product manager at AMP, now with Bruker - very resourceful and has kept supporting us over the years.</div><div><br></div><div>Kind regards,</div><div>Laszlo</div><div><br></div><div><span><span style="font-size:8pt;color:rgb(31,73,125)">



















</span></span><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:10pt;font-family:"Segoe UI",sans-serif"><a name="_MailAutoSig"><span style="color:rgb(31,73,125)">Laszlo Pethö
</span></a><a name="_MailAutoSig"><span style="color:rgb(31,73,125)"> | Scientist </span></a>


<a name="_MailAutoSig"><span style="color:rgb(31,73,125)"> | </span></a>

Empa | Swiss Federal
Laboratories for Materials Science and Technology<span></span></p>

<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:10pt;font-family:"Segoe UI",sans-serif"><span><span style="color:rgb(31,73,125)">Feuerwerkerstrasse
39 | 3602 | Thun | Switzerland<span></span></span></span></p>

<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:10pt;font-family:"Segoe UI",sans-serif"><span><span style="color:rgb(31,73,125)">Tel +41 58 765
6345 | </span></span><span></span><a href="mailto:laszlo.petho@empa.ch" style="color:rgb(71,90,141);text-decoration:underline"><span><span style="color:rgb(31,73,125)">laszlo.petho@empa.ch</span></span><span></span></a><span><span style="color:rgb(31,73,125)"> | </span></span><span></span><a href="http://www.empa.ch/" style="color:rgb(71,90,141);text-decoration:underline"><span><span style="color:rgb(31,73,125)">www.empa.ch</span></span><span></span></a><span><span style="color:rgb(31,73,125)"><span></span></span></span></p>

<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:10pt;font-family:"Segoe UI",sans-serif"><span><span style="font-size:8pt;color:rgb(31,73,125)"><span> </span></span></span></p>

<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:10pt;font-family:"Segoe UI",sans-serif"><span><span style="font-size:8pt;color:rgb(31,73,125)">This message is
intended for the exclusive use of the individual(s) or entity to whom it is
addressed. It may contain information that is privileged and/or confidential.
Should you have received this message erroneously, please notify us immediately
by e-mail, destroy any printouts and delete all electronic files contained in
this message.<span></span></span></span></p>





<span><span style="font-size:8pt;color:rgb(31,73,125)"><br><span></span></span></span>





</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Mar 21, 2022 at 5:05 PM Jing Guo <<a href="mailto:jeanne.guo@rice.edu">jeanne.guo@rice.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style="overflow-wrap: break-word;">Hi All, <div><br></div><div>We have an AMP SF-100 Maskless system (now Bruker) which suddenly experienced a software problem. The operation software (Auostage) asked for ‘Activate’. I am wondering whether there is anyone who experienced the same problem. And could you please help out if your problem has been solved?</div><div>Any help will be highly appreciated!</div><div><br></div><div>Best,</div><div>Jing<br><div>
<div dir="auto" style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none"><div dir="auto" style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none"><div dir="auto" style="color:rgb(0,0,0);letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none"><div dir="auto" style="overflow-wrap: break-word;"><div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none">---------------------------------------</div><div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none">Jing Guo Ph.D.</div><div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none">Research Scientist</div><div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none">SEA Cleanroom (SST 017)</div><div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none">Rice University</div><div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none">Houston, TX </div><div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none"><a href="mailto:jeanne.guo@rice.edu" target="_blank">jeanne.guo@rice.edu</a></div><div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none">713-348-8227</div><div style="color:rgb(0,0,0);font-family:Helvetica;font-size:12px;font-style:normal;font-variant-caps:normal;font-weight:normal;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;text-decoration:none"><br></div><br></div></div><br></div><br></div><br><br>
</div>
<br></div></div>_______________________________________________<br>
labnetwork mailing list<br>
<a href="mailto:labnetwork@mtl.mit.edu" target="_blank">labnetwork@mtl.mit.edu</a><br>
<a href="https://mtl.mit.edu/mailman/listinfo.cgi/labnetwork" rel="noreferrer" target="_blank">https://mtl.mit.edu/mailman/listinfo.cgi/labnetwork</a><br>
</blockquote></div>