<div dir="ltr"><div>Hi Devin,</div><div><br></div><div>We use Applied Energy Systems for our GC's and VMB's. The support was okay before the pandemic, and not so great now, simply because they are very understaffed. I also know that they are having issues getting supplies. Having said all of this, they may still be worth contacting as they may be willing to retrofit your existing stuff. <br></div><div><br></div><div>Kyle<br></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Tue, Apr 19, 2022 at 11:46 AM Devin Fortier <<a href="mailto:djfortie@ualberta.ca">djfortie@ualberta.ca</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Hello,<div><br></div><div>We are running into issues sourcing replacement parts, controller screens in particular, for our Air Products Gas Guard 500 gas cabinets.  We have seven of these gas cabinets installed at our facility and have seen the controller screen go dim on two cabinets making them unusable.  A few years ago we were able to get a replacement screen from the supplier who sold us the cabinets, but that does not appear to be the case now.  </div><div><br></div><div>We wanted to poll the network to see if other labs are using similar cabinets, and if so, who is your supplier for Air Products gas cabinet equipment?  Do you have continuing support from them with regards to spare parts and troubleshooting?  If you use different automatic gas cabinets, what have your experiences been like with those brands/suppliers?   </div><div><br></div><div>Thank you,  <br></div><div><div><br></div>-- <br><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><p dir="ltr" style="font-size:x-small;line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap;background-color:transparent">Devin Fortier</span></p><p style="font-size:x-small;line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-family:Arial;white-space:pre-wrap;line-height:1.38;background-color:transparent">Systems/Infrastructure Specialist</span></p><p style="font-size:x-small;line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-family:Arial;white-space:pre-wrap;line-height:1.38;background-color:transparent">Red Seal Instrumentation and Controls Technician</span></p><p style="font-size:x-small;line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-family:Arial;white-space:pre-wrap;line-height:1.38;background-color:transparent">University of Alberta - nanoFAB</span><br></p><p dir="ltr" style="font-size:x-small;line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap;background-color:transparent">W1-028A ECERF Building</span></p><p dir="ltr" style="font-size:x-small;line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap;background-color:transparent">9107 - 116 Street</span></p><p dir="ltr" style="font-size:x-small;line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap;background-color:transparent">Edmonton, Alberta</span></p><p dir="ltr" style="font-size:x-small;line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap;background-color:transparent">Canada T6G 2V4 </span><span style="font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap;background-color:transparent">       </span><span style="font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap;background-color:transparent">                </span></p><span style="background-color:transparent;font-size:x-small;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"><a href="https://urldefense.com/v3/__http://www.nanofab.ualberta.ca/__;!!IBzWLUs!DkENU3EYEuFev8n46pAzZPoSPDp9PxbWpyrYOtTlEXy8l3rGbuTCyv5SttOB9R9fChIw$" style="color:rgb(17,85,204)" target="_blank">www.nanofab.ualberta.ca</a></span><span style="background-color:transparent;font-size:x-small;font-family:Arial;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap">        </span><span style="color:rgb(0,0,0);font-family:Arial;font-size:x-small;line-height:13.8px;white-space:pre-wrap">Ph: 780-868-6480</span></div></div></div></div></div></div></div></div></div></div>
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</blockquote></div><br clear="all"><br>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div>Kyle Keenan</div><div><br></div><div>Laboratory Manager</div><div>Quattrone Nanofabrication Facility</div><div>University of Pennsylvania</div><div>P: 215-898-7560</div><div>F: 215-573-4925<br></div></div></div>