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<p class="MsoNormal"><a name="_Hlk109813303">Hello Labnetwork Community,<o:p></o:p></a></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk109813303"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk109813303">Below are a few points we would like to share with this community:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3"><span style="mso-bookmark:_Hlk109813303">The Semiconductor industry has been badly disrupted due to supply chain issues causing severe shortage of material. This is further exaggerated
by the tight labor market, also a result of the Pandemic.<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3"><span style="mso-bookmark:_Hlk109813303">Multiple Plasma-Therm Resources have been shifted to support short term gaps in our field service scheduling and on-site support.<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3"><span style="mso-bookmark:_Hlk109813303">By copying or sending emails directly to
</span><a href="mailto:TechSupport@Plasmatherm.com"><span style="mso-bookmark:_Hlk109813303">TechSupport@Plasmatherm.com</span><span style="mso-bookmark:_Hlk109813303"></span></a><span style="mso-bookmark:_Hlk109813303"> our internal tracking system is invoked,
ensuring a formal response and Service Ticket is formally generated.<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level2 lfo3"><span style="mso-bookmark:_Hlk109813303">We have multiple Engineering (Field Service and other) openings / requisitions for which we appreciate any help you can provide with recommended
candidates </span><a href="http://plasmatherm.com/careers/index.html"><span style="mso-bookmark:_Hlk109813303">http://plasmatherm.com/careers/index.html</span><span style="mso-bookmark:_Hlk109813303"></span></a><span style="mso-bookmark:_Hlk109813303">
<o:p></o:p></span></li></ul>
</ul>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk109813303"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk109813303">Thank you!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk109813303"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk109813303"><span style="color:#820024">David Harris<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk109813303"><span style="font-size:9.0pt">Business Development Manager – Universities and R&D<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk109813303"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk109813303"><img border="0" width="171" height="41" style="width:1.7812in;height:.427in" id="Picture_x0020_12" src="cid:image001.png@01D94ABC.24C5CC30"><br>
<br>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk109813303"><span style="font-size:9.0pt;color:#820024">phone</span></span><span style="mso-bookmark:_Hlk109813303"><span style="font-size:9.0pt">
</span></span><span style="mso-bookmark:_Hlk109813303"><span lang="FR" style="font-size:9.0pt;color:#595959">+1.215.321.1037</span></span><span style="mso-bookmark:_Hlk109813303"><span lang="FR" style="font-size:9.0pt;color:#595959"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk109813303"><span lang="FR" style="font-size:9.0pt;color:#820024">mobile</span></span><span style="mso-bookmark:_Hlk109813303"><span lang="FR" style="font-size:9.0pt;color:#595959"> +1.727.370.3947<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk109813303"></span><a href="mailto:David.Harris@plasmatherm.com"><span style="mso-bookmark:_Hlk109813303"><span lang="FR" style="font-size:9.0pt;color:#020BBE">David.Harris@plasmatherm.com</span></span><span style="mso-bookmark:_Hlk109813303"></span></a><span style="mso-bookmark:_Hlk109813303"><span lang="FR" style="font-size:9.0pt;color:#020BBE">
| www.</span></span><a href="http://plasmatherm.com/"><span style="mso-bookmark:_Hlk109813303"><span lang="FR" style="font-size:9.0pt;color:#020BBE;text-decoration:none">plasmatherm.com</span></span><span style="mso-bookmark:_Hlk109813303"></span></a><span style="mso-bookmark:_Hlk109813303"><span style="color:#020BBE"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk109813303"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk109813303"><span lang="FR" style="font-size:9.0pt;color:#595959">10050 16th St. North | St. Petersburg, FL 33716 USA</span></span><span style="mso-bookmark:_Hlk109813303"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_Hlk109813303"><img border="0" width="312" height="87" style="width:3.25in;height:.9062in" id="Picture_x0020_3" src="cid:image002.png@01D94ABC.24C5CC30" alt="Text
Description automatically generated"></span><o:p></o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> labnetwork <labnetwork-bounces@mtl.mit.edu> <b>
On Behalf Of </b>Hollingshead, Dave<br>
<b>Sent:</b> Friday, February 24, 2023 5:06 PM<br>
<b>To:</b> Football <yaofootball@gmail.com>; labnetwork@mtl.mit.edu<br>
<b>Subject:</b> Re: [labnetwork] third party companies for servicing PlasmaTherm DRIE systems<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:solid #9C6500 1.0pt;padding:2.0pt 2.0pt 2.0pt 2.0pt">
<p class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;color:#9C6500">CAUTION:</span><span style="font-size:10.0pt;color:black"> This email originated from outside of the organization. Do not click links or open attachments
unless you recognize the sender and know the content is safe.<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">Fubo et al,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We have also recently been having some issues with responsiveness and communication from PlasmaTherm. In this case we are dealing with tool upgrades/installation so we don’t necessarily have the option of going to a third party, but wanted
to share our difficulties. I would also be interested in hearing if others have been having similar experiences or have any suggestions.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">-Dave<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;line-height:11.25pt;background:white">
<b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#BA0C2F;background:white">Dave Hollingshead</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#3F4443"><br>
Manager, Research Operations<br>
<br>
</span><b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#BA0C2F">The Ohio State University</span></b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#3F4443"><br>
Nanotech West Labs<br>
Suite 100, 1381 Kinnear Rd, Columbus, OH 43212<br>
614.292.1355 Office<br>
</span><span style="color:black"><a href="mailto:hollingshead.19@osu.edu"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#0563C1;background:white">hollingshead.19@osu.edu</span></a></span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#3F4443">
/ </span><span style="color:black"><a href="http://nanotech.osu.edu"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#BA0C2F;background:white">nanotech.osu.edu</span></a></span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#3F4443"><br>
<br>
Pronouns: he/him/his<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> labnetwork <<a href="mailto:labnetwork-bounces@mtl.mit.edu">labnetwork-bounces@mtl.mit.edu</a>>
<b>On Behalf Of </b>Football<br>
<b>Sent:</b> Thursday, January 26, 2023 16:45<br>
<b>To:</b> <a href="mailto:labnetwork@mtl.mit.edu">labnetwork@mtl.mit.edu</a><br>
<b>Subject:</b> [labnetwork] third party companies for servicing PlasmaTherm DRIE systems<o:p></o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">Dear all, We are having trouble getting PlasmaTherm to respond to our questions and service quote. Wanted to ask if you know of any third party companies that work
on PlasmaTherm systems, specifically their DRIE tool? Thanks for any suggestions!Fubo
<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white"><o:p> </o:p></span></p>
</div>
<div>
<div>
<p class="gmail-msoplaintext" style="margin:0in">Dear all,<o:p></o:p></p>
<p class="gmail-msoplaintext" style="margin:0in"><o:p> </o:p></p>
<p class="gmail-msoplaintext" style="margin:0in">We are having trouble getting PlasmaTherm to respond to our questions and service quote. Wanted to ask if you know of any third party companies that work on PlasmaTherm systems, specifically their DRIE tool?<o:p></o:p></p>
<p class="gmail-msoplaintext" style="margin:0in"><o:p> </o:p></p>
<p class="gmail-msoplaintext" style="margin:0in">Thanks for any suggestions!<o:p></o:p></p>
<p class="gmail-msoplaintext" style="margin:0in"><o:p> </o:p></p>
<p class="MsoNormal" style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial">
<i><span style="color:black">Fubo Rao, Ph.D.,</span></i><o:p></o:p></p>
<p class="MsoNormal" style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial">
<i><span style="color:#4472C4">Nanofabrication Cleanroom Manager,</span></i><o:p></o:p></p>
<p class="MsoNormal" style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial">
<i><span style="color:#4472C4">Center for Nanoscale Materials,</span></i><o:p></o:p></p>
<p class="MsoNormal" style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial">
<i><span style="color:#4472C4">Argonne National Laboratory</span></i><o:p></o:p></p>
<p class="MsoNormal" style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial">
<i><span style="color:#4472C4">9700 S. Cass Ave, Lemont, IL 60439</span></i><o:p></o:p></p>
<p class="MsoNormal" style="background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial">
<i><span style="color:#4472C4">Phone: 630-252-5708</span></i><o:p></o:p></p>
</div>
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