<html>
  <head>
    <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
  </head>
  <body>
    Hi Julia,<br>
    <br>
    Here at UD, our cashier's office sends out monthly invoices to
    external users on our behalf. The nice thing about it is that the
    cashier's office transfers money into our account based on the
    invoiced amounts. <br>
    <br>
    We are of course responsible for contacting the customers who are
    late on their payments. We have not had to enlist the help of any
    collection agencies (the user agreement would come in handy) but I
    had to remind some folks that some of their invoices were "very past
    due", i.e. over 120 days. So far we were able to have our invoices
    paid but it takes some effort from the person who does our billing
    and from me.<br>
    <br>
    I do not know how well a suggestion to charge interest on late
    payments would be received by my finance folks when I am not allowed
    to pass on the credit card fees for those who use that payment
    method.<br>
    <br>
    Cheers,<br>
    <br>
    Iulian<br>
    <br>
    <br>
    <br>
    <br>
    <br>
    <br>
    <br>
    <br>
    <pre class="moz-signature" cols="72">iulian Codreanu, Ph.D.
Director, Nanofabrication Facility
University of Delaware
Harker ISE Lab, Room 163
221 Academy Street
Newark, DE 19716
302-831-2784
<a class="moz-txt-link-freetext" href="https://udnf.udel.edu">https://udnf.udel.edu</a></pre>
    <div class="moz-cite-prefix">On 3/20/2023 6:26 PM, Aebersold, Julia
      wrote:<br>
    </div>
    <blockquote type="cite"
cite="mid:DM5PR03MB30987B3B2F18AFA721871A2786809@DM5PR03MB3098.namprd03.prod.outlook.com">
      <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">
      <meta name="Generator" content="Microsoft Word 15 (filtered
        medium)">
      <style>@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        font-size:11.0pt;
        font-family:"Calibri",sans-serif;}span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri",sans-serif;
        color:windowtext;}.MsoChpDefault
        {mso-style-type:export-only;
        font-family:"Calibri",sans-serif;}div.WordSection1
        {page:WordSection1;}</style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
      <div class="WordSection1">
        <p class="MsoNormal">Hello everyone.  We have a few external
          clients that are habitual late payers for their invoices. 
          <o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal">How does your facility deal with these late
          payers?  I’m thinking of applying an interest payment after a
          certain time period similar to credit card companies, but I
          want to hear what others do to encourage clients to pay on
          time.<o:p></o:p></p>
        <p class="MsoNormal"><o:p> </o:p></p>
        <p class="MsoNormal"><span style="color:black">Cheers!<o:p></o:p></span></p>
        <p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
        <p class="MsoNormal"><span style="color:black">Julia Aebersold,
            Ph.D.</span><span
            style="font-size:12.0pt;font-family:"Times New
            Roman",serif;color:black"><o:p></o:p></span></p>
        <p class="MsoNormal"><span style="color:black">Manager,
            Micro/Nano Technology Center</span><span
            style="font-size:12.0pt;font-family:"Times New
            Roman",serif;color:black"><o:p></o:p></span></p>
        <p class="MsoNormal"><span style="color:black">University of
            Louisville</span><span
            style="font-size:12.0pt;font-family:"Times New
            Roman",serif;color:black"><o:p></o:p></span></p>
        <p class="MsoNormal"><span style="color:black">Shumaker Research
            Building, Room 233</span><span
            style="font-size:12.0pt;font-family:"Times New
            Roman",serif;color:black"><o:p></o:p></span></p>
        <p class="MsoNormal"><span style="color:black">2210 South Brook
            Street</span><span
            style="font-size:12.0pt;font-family:"Times New
            Roman",serif;color:black"><o:p></o:p></span></p>
        <p class="MsoNormal"><span style="color:black">Louisville, KY 
            40292</span><span
            style="font-size:12.0pt;font-family:"Times New
            Roman",serif;color:black"><o:p></o:p></span></p>
        <p class="MsoNormal"><span style="color:black">(502) 852-1572</span><span
            style="font-size:12.0pt;font-family:"Times New
            Roman",serif;color:black"><o:p></o:p></span></p>
        <p class="MsoNormal"><span style="color:black"> </span><span
            style="font-size:12.0pt;font-family:"Times New
            Roman",serif;color:black"><o:p></o:p></span></p>
        <p class="MsoNormal"><span style="color:black"><a
              href="http://louisville.edu/micronano/"
              moz-do-not-send="true"><span style="color:black">http://louisville.edu/micronano/</span></a></span><span
            style="color:black"><o:p></o:p></span></p>
        <p class="MsoNormal"><o:p> </o:p></p>
      </div>
      <br>
      <fieldset class="moz-mime-attachment-header"></fieldset>
      <pre class="moz-quote-pre" wrap="">_______________________________________________
labnetwork mailing list
<a class="moz-txt-link-abbreviated" href="mailto:labnetwork@mtl.mit.edu">labnetwork@mtl.mit.edu</a>
<a class="moz-txt-link-freetext" href="https://mtl.mit.edu/mailman/listinfo.cgi/labnetwork">https://mtl.mit.edu/mailman/listinfo.cgi/labnetwork</a>
</pre>
    </blockquote>
    <br>
  </body>
</html>