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Hi Julia,<br>
<br>
Here at UD, our cashier's office sends out monthly invoices to
external users on our behalf. The nice thing about it is that the
cashier's office transfers money into our account based on the
invoiced amounts. <br>
<br>
We are of course responsible for contacting the customers who are
late on their payments. We have not had to enlist the help of any
collection agencies (the user agreement would come in handy) but I
had to remind some folks that some of their invoices were "very past
due", i.e. over 120 days. So far we were able to have our invoices
paid but it takes some effort from the person who does our billing
and from me.<br>
<br>
I do not know how well a suggestion to charge interest on late
payments would be received by my finance folks when I am not allowed
to pass on the credit card fees for those who use that payment
method.<br>
<br>
Cheers,<br>
<br>
Iulian<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<br>
<pre class="moz-signature" cols="72">iulian Codreanu, Ph.D.
Director, Nanofabrication Facility
University of Delaware
Harker ISE Lab, Room 163
221 Academy Street
Newark, DE 19716
302-831-2784
<a class="moz-txt-link-freetext" href="https://udnf.udel.edu">https://udnf.udel.edu</a></pre>
<div class="moz-cite-prefix">On 3/20/2023 6:26 PM, Aebersold, Julia
wrote:<br>
</div>
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<p class="MsoNormal">Hello everyone. We have a few external
clients that are habitual late payers for their invoices.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">How does your facility deal with these late
payers? I’m thinking of applying an interest payment after a
certain time period similar to credit card companies, but I
want to hear what others do to encourage clients to pay on
time.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:black">Cheers!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black">Julia Aebersold,
Ph.D.</span><span
style="font-size:12.0pt;font-family:"Times New
Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Manager,
Micro/Nano Technology Center</span><span
style="font-size:12.0pt;font-family:"Times New
Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">University of
Louisville</span><span
style="font-size:12.0pt;font-family:"Times New
Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Shumaker Research
Building, Room 233</span><span
style="font-size:12.0pt;font-family:"Times New
Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">2210 South Brook
Street</span><span
style="font-size:12.0pt;font-family:"Times New
Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Louisville, KY
40292</span><span
style="font-size:12.0pt;font-family:"Times New
Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">(502) 852-1572</span><span
style="font-size:12.0pt;font-family:"Times New
Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"> </span><span
style="font-size:12.0pt;font-family:"Times New
Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black"><a
href="http://louisville.edu/micronano/"
moz-do-not-send="true"><span style="color:black">http://louisville.edu/micronano/</span></a></span><span
style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<br>
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