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<p class="MsoNormal"><span style="font-size:11.0pt">Julia, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">We’ve definitely had clients that pay late habitually. In the past I’ve had to pester them and, unfortunately, we’ve never charged a late fee. However, OSU has switched to a centralized invoicing system
so all invoices are sent from the same address and payment is made centrally. It’s good in that they do the follow-up on late bills by sending dunning letters and sending them to university collections, which usually gets people to act. The problem is that
if it goes to collections and gets collected, we get charged a collection fee and they still don’t charge the client a fee, so we eat it. I try to keep an eye on things and notify late payers before it goes to internal collections at 90 days just to avoid
that charge that they don’t pass on to the client. The funny thing is that the invoices state that they can charge late fees as did my invoices when I invoiced directly.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">“Finance charges and/or late fees may apply after the due date listed above”</span>
<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I’m still waiting for central AR to start that.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Not much of an answer but it’s where we’re at.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#BB0000;background:white">Mary McCleery</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333;background:white">Nanotech West Lab</span><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333"><br>
<span style="background:white">614-688-3119 </span><a href="mailto:mccleery.7@osu.edu"><span style="color:blue;background:white">mccleery.7@osu.edu</span></a>
<span style="background:white"> </span> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica",sans-serif;color:#333333"><img border="0" width="99" height="96" style="width:1.0312in;height:1.0in" id="Picture_x0020_2" src="cid:image001.jpg@01D96628.A4A7DDD0" alt="CharleyHarperOhio"></span><span style="font-size:11.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> Steffen, Paul <steffen.8@osu.edu>
<br>
<b>Sent:</b> Tuesday, March 21, 2023 8:33 AM<br>
<b>To:</b> McCleery, Mary <mccleery.7@osu.edu><br>
<b>Subject:</b> FW: Habitual late payments from external clients<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> labnetwork <<a href="mailto:labnetwork-bounces@mtl.mit.edu">labnetwork-bounces@mtl.mit.edu</a>>
<b>On Behalf Of </b>Aebersold, Julia<br>
<b>Sent:</b> Monday, March 20, 2023 6:26 PM<br>
<b>To:</b> 'labnetwork@mtl.mit.edu' <<a href="mailto:labnetwork@mtl.mit.edu">labnetwork@mtl.mit.edu</a>><br>
<b>Subject:</b> [labnetwork] Habitual late payments from external clients<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white">Hello everyone. We have a few external clients that are habitual late payers for their invoices. How does your facility deal with these late payers? I’m thinking
of applying an interest payment after a certain time period similar to credit <o:p>
</o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:.75pt"><span style="font-size:1.0pt;color:white"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Hello everyone. We have a few external clients that are habitual late payers for their invoices.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">How does your facility deal with these late payers? I’m thinking of applying an interest payment after a certain time period similar to credit card companies, but I want to hear what others do to encourage
clients to pay on time.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Cheers!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Julia Aebersold, Ph.D.</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Manager, Micro/Nano Technology Center</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">University of Louisville</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Shumaker Research Building, Room 233</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">2210 South Brook Street</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">Louisville, KY 40292</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black">(502) 852-1572</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"> </span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:black"><a href="https://urldefense.com/v3/__http:/louisville.edu/micronano/__;!!KGKeukY!0Tn7ifTqR1vVPEeAcVHX3V187JcWhW-jGmRxB4ktSL2_bjC95bHd4l86QAfIq8clT_AscffxzJNJz8jaIGzAZpo4pMYy3fk1Ig$"><span style="color:black">http://louisville.edu/micronano/</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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