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</o:shapelayout></xml><![endif]--></head><body lang=PT link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>Thanks for your help Dennis,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>But actually I am able to move the optics, just the stylus arm won’t move accordingly. At one point yesterday the stylus would not go up, then it somehow reset itself and worked for a few measurements and then it would simply not go down. It somehow feels like something in the electronics…<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'>Virginia<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal>Melhores Cumprimentos/Best Regards<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Virginia Soares<o:p></o:p></p><p class=MsoNormal>INESC-MN<o:p></o:p></p><p class=MsoNormal>Rua Alves Redol,9<o:p></o:p></p><p class=MsoNormal>1000-029 Lisboa<o:p></o:p></p><p class=MsoNormal>Portugal<o:p></o:p></p><p class=MsoNormal>www.inesc-mn.pt<o:p></o:p></p><p class=MsoNormal><span style='mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> Dennis Culver <djculver@aol.com> <br><b>Sent:</b> 5 de abril de 2023 22:49<br><b>To:</b> vsoares@inesc-mn.pt<br><b>Subject:</b> Re: [labnetwork] Dektak 3030 ST stylus issues<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Hello Virginia, <o:p></o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>With the optics stuck in the UP position, with the focus knob not allowing the user to lower the optics, is typically caused by the stylus sensor circuitry thinking the stylus is on a sample. The most likely issue is that the smoked plexiglass stylus "guard" at the front of the sensor has been pushed UP inadvertently by the optics being driven DOWN, raising the stylus arm UP from its resting position on the small pin in that guard. This happens when the optics are left in a high magnification position where the user can easily lower through the field of focus. You can loosen the Philips head screw attaching that guard to the front of the sensor nose and lower it slightly, then try lowering the optics knob down. If it still does not move, lower the guard a little more, making sure the stylus arm can "swing" within its arc ~ 1/8 inch. If the optics are still stuck in the up position, then its very likely that the sensor tower leadscrew is jammed at its stop within the sensor tower; this will require service by a qualified Veeco/Sloan Technology service engineer. You can contact me directly for additional help.<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p> </o:p></span></p></div><div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Dennis J. Culver <o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Culver Consulting<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>5960 Valentine Rd.<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Unit 14, Mail box 13<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Ventura, CA 93003<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Ph (805) 648-1184<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Fx (805) 648-1485<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Cell (805)680-7389<o:p></o:p></span></p></div><div><p class=MsoNormal><a href="mailto:dennis@culverequipment.com"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>dennis@culverequipment.com</span></a><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Website: </span><a href="http://www.culverequipment.com"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>www.culverequipment.com</span></a><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p> </o:p></span></p><div><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>-----Original Message-----<br>From: </span><a href="mailto:vsoares@inesc-mn.pt"><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif'>vsoares@inesc-mn.pt</span></a><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><br>To: </span><a href="mailto:labnetwork@mtl.mit.edu"><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif'>labnetwork@mtl.mit.edu</span></a><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><br>Sent: Wed, Apr 5, 2023 10:38 am<br>Subject: [labnetwork] Dektak 3030 ST stylus issues<o:p></o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Dear all,<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>our lab still has a Dektak 3030ST profilometer and we are having issues <o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>with the stylus. First it would go down and wouldn't go up, then I <o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>managed to get it working for a few measurements and know we have the <o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>opposite problem: the stylus won't go down.<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Plus I moved the optics to see if the sytlus would go up (or down, now <o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>that it is in an upper position), but the scan head doesn't move at all.<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Does naybody have any idea what this could be due to?<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Thanks<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Virginia<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>-- <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Melhores cumprimentos/Best Regards<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Virginia Soares<o:p></o:p></span></p></div><div><p class=MsoNormal><a href="http://www.inesc-mn.pt"><span style='font-size:10.0pt;font-family:"Arial",sans-serif'>www.inesc-mn.pt</span></a><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>INESC-MN<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>Rua Alves Redol,9<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>1000-029 LISBOA<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>PORTUGAL<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>_______________________________________________<o:p></o:p></span></p></div><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'>labnetwork mailing list<o:p></o:p></span></p></div><div><p class=MsoNormal><a href="mailto:labnetwork@mtl.mit.edu"><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif'>labnetwork@mtl.mit.edu</span></a><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal><a href="https://mtl.mit.edu/mailman/listinfo.cgi/labnetwork" target="_blank"><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif'>https://mtl.mit.edu/mailman/listinfo.cgi/labnetwork</span></a><span lang=EN-US style='font-size:10.0pt;font-family:"Arial",sans-serif;color:black'><o:p></o:p></span></p></div></div></div></div></div></body></html>