<div dir="ltr">This past February we had luck reaching out to BR Automation for troubleshooting and remote session assistance with our Oxford PLC. Xavier Smith was the product support engineer that we dealt with. <div><br><div><br></div><div>Travis  </div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Thu, Aug 22, 2024 at 7:01 AM Golan Tanami <<a href="mailto:golant@savion.huji.ac.il">golant@savion.huji.ac.il</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg2963112234910535420">





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<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)">Hi,<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)">About two months ago, our 18-years old oxford’s ICP-RIE has stopped working due to PLC malfunction. Estimated machine shut
 down time was 6 months.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)">With no other choice, we turned into google. You need to know the exact model you have and browse it directly it in google
 search engine. <u></u><u></u></span></p>
<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)">The model is printed just above the barcode:<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)"><img width="849" height="404" style="width: 8.8437in; height: 4.2083in;" id="m_2963112234910535420_x0000_i1027" src="cid:ii_1917a722946692e333"></span><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)">It took us several hours to place an order for two units from:<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)"><a href="https://www.classicautomation.com/Part/7cp476-0209" target="_blank">https://www.classicautomation.com/Part/7cp476-0209</a><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)">We have received them and replaced it successfully. The machine is working. The communication with them is very good, fast
 shipping. They also offer 2 years warranty. They also have a repair service.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)">The other alternative was to upgrade the PLC coupled with software update, which is very expensive and the lead time is
 several months.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)">I wish you luck!<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)">Golan.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)"></span><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="en-IL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(0,112,192)"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">Golan A. Tanami, PhD</span></b><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">
<b>| </b>Head of the Unit for Nanofabrication (UNF)<span lang="HE" dir="RTL"><u></u><u></u></span></span></p>
<p class="MsoNormal"><b><span lang="HE" dir="RTL" style="font-size:9pt;font-family:Arial,sans-serif;color:black"><u></u> <u></u></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">Center for Nanoscience and Nanotechnology<u></u><u></u></span></b></p>
<p class="MsoNormal"><span style="font-size:10pt;font-family:Arial,sans-serif;color:black">Edmond J. Safra Campus<span lang="HE" dir="RTL"><br>
</span>The Hebrew University of Jerusalem<span lang="HE" dir="RTL"><br>
</span>T +972.2.6584179 | M +972.50.9891111</span><span lang="HE" dir="RTL" style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(0,112,192)"><br>
</span><span lang="HE" dir="RTL" style="font-size:11pt;font-family:Arial,sans-serif;color:rgb(31,73,125)"><a href="mailto:golant@savion.huji.ac.il" target="_blank"><span lang="EN-US" dir="LTR" style="font-family:Calibri,sans-serif">golant</span><span lang="EN-US" dir="LTR" style="font-size:10pt">@savion.huji.ac.il</span></a></span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:black">follow us on</span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(0,112,192)">
</span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><a href="https://www.facebook.com/hujinanocenter/" target="_blank">Facebook</a>
</span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:black">@hujinanocenter</span><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"><u></u><u></u></span></p>
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<p class="MsoNormal"><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(0,112,192)"><u></u> <u></u></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif">From:</span></b><span lang="EN-US" style="font-size:11pt;font-family:Calibri,sans-serif"> labnetwork <<a href="mailto:labnetwork-bounces@mtl.mit.edu" target="_blank">labnetwork-bounces@mtl.mit.edu</a>>
<b>On Behalf Of </b>Beaudoin, Mario<br>
<b>Sent:</b> Wednesday, August 21, 2024 7:13 PM<br>
<b>To:</b> <a href="mailto:labnetwork@mtl.mit.edu" target="_blank">labnetwork@mtl.mit.edu</a><br>
<b>Subject:</b> Re: [labnetwork] Oxford Black PLC Failure<u></u><u></u></span></p>
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<p class="MsoNormal"><u></u> <u></u></p>
<p>Try <a href="https://qualtx.com/" target="_blank">https://qualtx.com/</a><u></u><u></u></p>
<p>Mario<u></u><u></u></p>
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<p class="MsoNormal">On 2024-08-21 5:51 a.m., Shawn Wright wrote:<u></u><u></u></p>
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<pre>[CAUTION: Non-UBC Email]<u></u><u></u></pre>
<pre><u></u> <u></u></pre>
<pre>Hello Everyone,<u></u><u></u></pre>
<pre><u></u> <u></u></pre>
<pre>Our old Oxford Plasmalab System 100 (ICP RIE) had a failure with its PLC, and it’s the older black style.  Does anyone know of a company that works on these older systems and possibly retrofits them? I haven’t been very successful with Oxford, it seems that this system is too old for them to consider taking on.<u></u><u></u></pre>
<pre><u></u> <u></u></pre>
<pre>Thanks,<u></u><u></u></pre>
<pre>Shawn Wright<u></u><u></u></pre>
<pre>Lurie Nanofabrication Facility<u></u><u></u></pre>
<pre>University of Michigan<u></u><u></u></pre>
<pre>_______________________________________________<u></u><u></u></pre>
<pre>labnetwork mailing list<u></u><u></u></pre>
<pre><a href="mailto:labnetwork@mtl.mit.edu" target="_blank">labnetwork@mtl.mit.edu</a><u></u><u></u></pre>
<pre><a href="https://mtl.mit.edu/mailman/listinfo.cgi/labnetwork" target="_blank">https://mtl.mit.edu/mailman/listinfo.cgi/labnetwork</a><u></u><u></u></pre>
<pre><u></u> <u></u></pre>
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<p class="MsoNormal">-- <br>
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</div></blockquote></div><br clear="all"><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div><div>Best Regards<br></div>Travis Gabel<br></div>IML Technical Support Engineer<br>208-426-5752<br></div><a href="mailto:travisgabel@boisestate.edu" target="_blank">travisgabel@boisestate.edu</a><br><div><a href="https://www.boisestate.edu/coen-imfl/" target="_blank">https://www.boisestate.edu/coen-imfl/</a><br></div><div><a href="https://www.boisestate.edu/ctap/" target="_blank">https://www.boisestate.edu/ctap/</a><br></div></div></div>