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<p class="MsoNormal">Our cleanroom has had some less than stellar results as well. Heidelberg did get us back up and running but it always takes too long due to what I would blame on Time Zone differences.
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;color:#002060;text-transform:uppercase">Deon D. Collins<o:p></o:p></span></b></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:#002060"><br>
<i>Director of Facilities<o:p></o:p></i></span></p>
<p class="MsoNormal"><i><span style="font-size:11.0pt;color:#002060">The Grainger College Of Engineering UIUC</span></i><span style="font-size:11.0pt;color:#002060"><br>
</span><span style="font-size:11.0pt;color:#002060">Holonyak Micro & Nanotechnology Lab</span><span style="font-size:11.0pt;color:#1F497D"><br>
</span><span style="font-size:11.0pt;color:#13294B">208 N Wright St Rm. 1114 | MC-249</span><span style="font-size:11.0pt;color:#1F497D"><br>
</span><span style="font-size:11.0pt;color:#13294B">Urbana, IL 61801</span><span style="font-size:11.0pt;color:#1F497D"><br>
</span><span style="font-size:11.0pt;color:#13294B">217-300-7531 | </span><span style="font-size:11.0pt;color:#1F497D"><a href="mailto:deonc69@illinois.edu"><span style="color:#0563C1">deonc69@illinois.edu</span></a><br>
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</span><a href="http://illinois.edu/"><span style="font-size:11.0pt;color:#1F497D;text-decoration:none"><img border="0" width="119" height="21" style="width:1.2395in;height:.2187in" id="Picture_x0020_1" src="cid:image001.png@01DC4D9A.13EC7C40"></span></a><span style="font-size:11.0pt;color:#1F497D"><br>
<br>
</span><i><span style="font-size:11.0pt;color:#666666">Under the Illinois Freedom of Information Act any written communication to or from university employees regarding university business is a public record and may be subject to public disclosure.
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<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#A3238B">Life begins at the end of your comfort zone. <o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;color:#A3238B"> Propeck Amanda<o:p></o:p></span></b></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> labnetwork <labnetwork-bounces@mtl.mit.edu>
<b>On Behalf Of </b>Motlagh, Bahar<br>
<b>Sent:</b> Tuesday, November 4, 2025 11:55 AM<br>
<b>To:</b> Jim Fraser <jfraser96@byu.edu><br>
<b>Cc:</b> Labnetwork (labnetwork@mtl.mit.edu) <labnetwork@mtl.mit.edu><br>
<b>Subject:</b> Re: [labnetwork] Heidelberg Expertise?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Hello James,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">We have an old Heidelberg mask writer at Nanofab Facility at University of Miami that encountered some issues. We reached out to Heidelberg US, and after some troubleshooting, it was determined that we needed to
replace the entire PC. They managed to resolve the issue, and although it took a long time, the machine is now fully functional.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Here is our contact: <a href="mailto:kb@himt.us">
kb@himt.us</a>.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Best,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Bahar<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> labnetwork <<a href="mailto:labnetwork-bounces@mtl.mit.edu">labnetwork-bounces@mtl.mit.edu</a>>
on behalf of Jim Fraser <<a href="mailto:jfraser96@byu.edu">jfraser96@byu.edu</a>><br>
<b>Sent:</b> Tuesday, November 4, 2025 10:30 AM<br>
<b>To:</b> <a href="mailto:labnetwork@mtl.mit.edu">labnetwork@mtl.mit.edu</a> <<a href="mailto:labnetwork@mtl.mit.edu">labnetwork@mtl.mit.edu</a>><br>
<b>Subject:</b> [EXTERNAL] [labnetwork] Heidelberg Expertise?</span> <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center"><strong><span style="font-family:"Arial",sans-serif;color:#91040B">CAUTION:</span></strong><span style="font-family:"Arial",sans-serif;color:#91040B">
</span><span style="font-family:"Arial",sans-serif;color:black">This email originated from outside the organization.
<strong><span style="font-family:"Arial",sans-serif">DO NOT CLICK ON LINKS</span></strong>
<u>or</u> <strong><span style="font-family:"Arial",sans-serif">OPEN ATTACHMENTS</span></strong> unless you know and trust the sender.</span><o:p></o:p></p>
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<p class="xmsonormal">Hi Everyone,<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">We have an older Heidelberg mask writer and we have had some trouble getting good factory support. Does anyone know a company that does service on these besides Heidelberg?<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">Thanks, as always!<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
<p class="xmsonormal">James R. Fraser<o:p></o:p></p>
<p class="xmsonormal">IML Manager<o:p></o:p></p>
<p class="xmsonormal">460-L EB<o:p></o:p></p>
<p class="xmsonormal">Brigham Young University<o:p></o:p></p>
<p class="xmsonormal">801-422-4344<o:p></o:p></p>
<p class="xmsonormal"> <o:p></o:p></p>
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