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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>We always email <a href="mailto:service_usa@himt.us">service_usa@himt.us</a> and usually get quick response.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Garry J. Bordonaro<o:p></o:p></p><p class=MsoNormal>Microlithographic Engineer<o:p></o:p></p><p class=MsoNormal>Cornell NanoScale Facility<o:p></o:p></p><p class=MsoNormal>250 Duffield Hall<o:p></o:p></p><p class=MsoNormal>343 Campus Road<o:p></o:p></p><p class=MsoNormal>Ithaca NY 14853-2700<o:p></o:p></p><p class=MsoNormal>(607) 254-4936<o:p></o:p></p><p class=MsoNormal><a href="mailto:bordonaro@cnf.cornell.edu">bordonaro@cnf.cornell.edu</a><o:p></o:p></p><p class=MsoNormal><a href="http://www.cnf.cornell.edu/">http://www.cnf.cornell.edu/</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Please acknowledge CNF in your publications:<o:p></o:p></p><p class=MsoNormal>"This work was performed in part at the Cornell NanoScale Science & Technology Facility (CNF), a member of the National Nanotechnology Coordinated Infrastructure (NNCI), which is supported by the National Science Foundation (Grant NNCI-2025233)."<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> labnetwork <labnetwork-bounces@mtl.mit.edu> <b>On Behalf Of </b>Schmidt, Benjamin Willis<br><b>Sent:</b> Wednesday, November 12, 2025 9:26 AM<br><b>To:</b> Jim Fraser <jfraser96@byu.edu>; labnetwork@mtl.mit.edu<br><b>Subject:</b> Re: [labnetwork] Heidelberg Expertise?<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:Aptos;color:black'>Hi Jim,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:Aptos;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:Aptos;color:black'>We have a uPG101 at Vanderbilt University and recently went through troubleshooting to replace a dead hard drive and some electronics boards but are in good shape now. As others have mentioned, feel free to reach out about the specific issue and we may be able to help.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:Aptos;color:black'><o:p> </o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:Aptos;color:black'>Regards,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:Aptos;color:black'>Ben<o:p></o:p></span></p></div><div id=Signature><div><p class=MsoNormal><span style='font-size:12.0pt;font-family:Aptos;color:black'><o:p> </o:p></span></p></div><p class=elementtoproof style='line-height:11.8pt;background:white'><span style='font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:black'>Ben Schmidt, Ph.D.</span><o:p></o:p></p><p class=elementtoproof style='background:white'><span style='font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:black'>Cleanroom Manager<br>Vanderbilt Institute of Nanoscale Science and Engineering (VINSE)<br>615.875.9294</span><o:p></o:p></p><p class=elementtoproof style='background:white'><span style='font-size:11.5pt;font-family:"Segoe UI",sans-serif;color:black'><a href="mailto:ben.schmidt@vanderbilt.edu">ben.schmidt@vanderbilt.edu</a></span><o:p></o:p></p></div><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="98%" align=center></div><div id=divRplyFwdMsg><p class=MsoNormal><b><span style='color:black'>From:</span></b><span style='color:black'> labnetwork <<a href="mailto:labnetwork-bounces@mtl.mit.edu">labnetwork-bounces@mtl.mit.edu</a>> on behalf of Jim Fraser <<a href="mailto:jfraser96@byu.edu">jfraser96@byu.edu</a>><br><b>Sent:</b> Tuesday, November 4, 2025 9:30 AM<br><b>To:</b> <a href="mailto:labnetwork@mtl.mit.edu">labnetwork@mtl.mit.edu</a> <<a href="mailto:labnetwork@mtl.mit.edu">labnetwork@mtl.mit.edu</a>><br><b>Subject:</b> [labnetwork] Heidelberg Expertise?</span> <o:p></o:p></p><div><p class=MsoNormal> <o:p></o:p></p></div></div><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 align=left width="100%" style='width:100.0%'><tr><td style='background:#A6A6A6;padding:0in 0in 0in 0in'></td><td width="100%" style='width:100.0%;background:#EAEAEA;padding:0in 0in 0in 0in;background:revert!important;border:revert!important;bottom:revert!important;color:revert!important;direction:revert!important;display:revert!important;font-size:revert!important;height:revert!important;letter-spacing:revert!important;line-height:revert!important;margin:revert!important;opacity:revert!important;order:revert!important;outline:revert!important;overflow:revert!important;padding:revert!important;position:revert!important;tab-size:revert!important;table-layout:revert!important;text-align:revert!important;text-indent:revert!important;text-orientation:revert!important;text-overflow:revert!important;text-transform:revert!important;top:revert!important;vertical-align:revert!important;visibility:revert!important;white-space:revert!important;width:revert!important;word-break:revert!important;word-spacing:revert!important;writing-mode:revert!important;zoom:revert!important;width:100%!important;background-color:#EAEAEA!important;padding:15px!important;font-size:12px!important;font-weight:normal!important;color:#212121!important;text-align:left!important;word-wrap:break-word!important'><div><p class=MsoNormal style='mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly'><span style='font-family:"Segoe UI",sans-serif'>You don't often get email from <a href="mailto:jfraser96@byu.edu">jfraser96@byu.edu</a>. <a href="https://aka.ms/LearnAboutSenderIdentification">Learn why this is important</a> <o:p></o:p></span></p></div></td><td style='background:#EAEAEA;padding:0in 0in 0in 0in;background:revert!important;border:revert!important;bottom:revert!important;color:revert!important;direction:revert!important;display:revert!important;font-size:revert!important;height:revert!important;letter-spacing:revert!important;line-height:revert!important;margin:revert!important;opacity:revert!important;order:revert!important;outline:revert!important;overflow:revert!important;padding:revert!important;position:revert!important;tab-size:revert!important;table-layout:revert!important;text-align:revert!important;text-indent:revert!important;text-orientation:revert!important;text-overflow:revert!important;text-transform:revert!important;top:revert!important;vertical-align:revert!important;visibility:revert!important;white-space:revert!important;width:revert!important;word-break:revert!important;word-spacing:revert!important;writing-mode:revert!important;zoom:revert!important;width:75px!important;background-color:#EAEAEA!important;padding:5px!important;font-size:12px!important;font-weight:normal!important;color:#212121!important;text-align:left!important;word-wrap:break-word!important'></td></tr></table><div><div><p class=xmsonormal>Hi Everyone,<o:p></o:p></p><p class=xmsonormal> <o:p></o:p></p><p class=xmsonormal>We have an older Heidelberg mask writer and we have had some trouble getting good factory support. Does anyone know a company that does service on these besides Heidelberg?<o:p></o:p></p><p class=xmsonormal> <o:p></o:p></p><p class=xmsonormal>Thanks, as always!<o:p></o:p></p><p class=xmsonormal> <o:p></o:p></p><p class=xmsonormal>James R. Fraser<o:p></o:p></p><p class=xmsonormal>IML Manager<o:p></o:p></p><p class=xmsonormal>460-L EB<o:p></o:p></p><p class=xmsonormal>Brigham Young University<o:p></o:p></p><p class=xmsonormal>801-422-4344<o:p></o:p></p><p class=xmsonormal> <o:p></o:p></p></div></div></div></div></body></html>