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Hi Trieu,</div>
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West bond doesn't exist anymore. Due to the new tariff and taxes structure, the company doesn't have any revenue and decided to close the company. </div>
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I do have a contact person from West bond who was with the west bond for 19 years and is willing to service my west bond boner at SLAC. I will reach out to him and email you later. </div>
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Best,</div>
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Sherry Cho </div>
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DMF director </div>
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SLAC</div>
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<b>From:</b> labnetwork <labnetwork-bounces@mtl.mit.edu> on behalf of Trieu Nguyen <trieu.nguyen@mail.wvu.edu><br>
<b>Sent:</b> Monday, March 2, 2026 11:23 AM<br>
<b>To:</b> labnetwork@mtl.mit.edu <labnetwork@mtl.mit.edu><br>
<b>Subject:</b> [labnetwork] West·Bond 7372E manual die bonder</div>
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<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-size: 11pt;">Dear all,</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-size: 11pt;">We have a West·Bond 7372E manual die bonder in our facility that has not yet been commissioned. We are currently attempting to contact West·Bond for documentation
and technical support; however, their website appears to be down and phone contact has not been successful.</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-size: 11pt;">I would appreciate any information from the community regarding the current operational status of West·Bond. Specifically:</span></p>
<ul style="margin-top: 0in; margin-bottom: 0in;">
<li style="font-family: Aptos, sans-serif; font-size: 12pt; margin: 0in;"><span role="presentation" style="font-size: 11pt;">Is West·Bond still actively operating?</span></li><li style="font-family: Aptos, sans-serif; font-size: 12pt; margin: 0in;"><span role="presentation" style="font-size: 11pt;">Has the company been acquired or restructured?</span></li><li style="font-family: Aptos, sans-serif; font-size: 12pt; margin: 0in;"><span role="presentation" style="font-size: 11pt;">Are there alternative contacts for technical support, manuals, or spare parts?</span></li></ul>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-size: 11pt;">Any guidance would be greatly appreciated.</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-size: 11pt;">Thank you very much for your time and assistance.</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="font-size: 11pt;">Best,</span></p>
<p style="background-color: white; margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;">
<span style="font-family: Helvetica, sans-serif; font-size: 11.5pt; color: rgb(234, 170, 0);"><b> /
</b></span><span style="font-family: Helvetica, sans-serif; font-size: 11.5pt; color: rgb(0, 40, 85);"><b>Trieu Nguyen, PhD</b></span></p>
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<span style="font-family: Helvetica, sans-serif; font-size: 10pt; color: rgb(0, 40, 85);">Manager of Microfabrication Cleanroom Facility</span></p>
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<span style="font-family: Helvetica, sans-serif; font-size: 10pt; color: rgb(0, 40, 85);">Shared Research Facilities</span></p>
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<span style="font-family: Helvetica, sans-serif; font-size: 10pt; color: rgb(0, 40, 85);"><br>
West Virginia University<br>
Morgantown, WV 26506</span></p>
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<span style="font-family: Helvetica, sans-serif; font-size: 10pt; color: rgb(0, 40, 85);">Office: G60 ESB / 405 WH</span></p>
<p style="margin: 0in; font-family: Aptos, sans-serif; font-size: 12pt;"><span style="color: rgb(0, 112, 192);">Google Scholar:
</span><span style="color: rgb(70, 120, 134);"><a style="color: rgb(70, 120, 134); margin-top: 0px; margin-bottom: 0px;" data-auth="NotApplicable" class="OWAAutoLink" id="OWAfff3f7cc-29bc-4b00-c7fc-b1a64c45d46c" href="https://scholar.google.com/citations?user=SuHeFCAAAAAJ&hl=en">https://scholar.google.com/citations?user=SuHeFCAAAAAJ&hl=en</a></span></p>
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