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They’re bankrupt. You can contact the former West coast guy for them for more info. He may know a person in your region.</div>
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<a href="mailto:matt_ritchie@norcaltechsales.com">matt_ritchie@norcaltechsales.com</a></div>
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We’re frustrated because we bought from them in 2025 specifically because I figured they’d been around forever and they would be around forever. Nope. </div>
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Russ</div>
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University of Nevada, Reno</div>
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<div dir="ltr" style="">Russ Renzas</div>
<div dir="ltr" style="">University of Nevada, Reno</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> labnetwork <labnetwork-bounces@mtl.mit.edu> on behalf of Trieu Nguyen <trieu.nguyen@mail.wvu.edu><br>
<b>Sent:</b> Monday, March 2, 2026 11:23:20 AM<br>
<b>To:</b> labnetwork@mtl.mit.edu <labnetwork@mtl.mit.edu><br>
<b>Subject:</b> [labnetwork] West·Bond 7372E manual die bonder</font>
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<p><strong><span style="background-color:#f1c40f">[EXTERNAL EMAIL]</span></strong></p>
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<p class="x_MsoNormal"><span style="font-size:11.0pt">Dear all,</span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt">We have a West·Bond 7372E manual die bonder in our facility that has not yet been commissioned. We are currently attempting to contact West·Bond for documentation and technical support; however, their website
appears to be down and phone contact has not been successful.</span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt">I would appreciate any information from the community regarding the current operational status of West·Bond. Specifically:</span></p>
<ul type="disc" style="margin-top:0in">
<li class="x_MsoNormal" style=""><span style="font-size:11.0pt">Is West·Bond still actively operating?</span></li><li class="x_MsoNormal" style=""><span style="font-size:11.0pt">Has the company been acquired or restructured?</span></li><li class="x_MsoNormal" style=""><span style="font-size:11.0pt">Are there alternative contacts for technical support, manuals, or spare parts?</span></li></ul>
<p class="x_MsoNormal"><span style="font-size:11.0pt">Any guidance would be greatly appreciated.</span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt">Thank you very much for your time and assistance.</span></p>
<p class="x_MsoNormal"><span style="font-size:11.0pt">Best,</span></p>
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<p class="x_MsoNormal" style="background:white"><b><span style="font-size:11.5pt; font-family:"Helvetica",sans-serif; color:#EAAA00"> /
</span></b><b><span style="font-size:11.5pt; font-family:"Helvetica",sans-serif; color:#002855">Trieu Nguyen, PhD</span></b><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:10.0pt; font-family:"Helvetica",sans-serif; color:#002855">Manager of Microfabrication Cleanroom Facility</span><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:10.0pt; font-family:"Helvetica",sans-serif; color:#002855">Shared Research Facilities</span><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"></span></p>
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West Virginia University<br>
Morgantown, WV 26506</span><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"></span></p>
<p class="x_MsoNormal" style="background:white"><span style="font-size:10.0pt; font-family:"Helvetica",sans-serif; color:#002855">Office: G60 ESB / 405 WH</span><span style="font-size:11.0pt; font-family:"Calibri",sans-serif"></span></p>
<p class="x_MsoNormal"><span style="color:#0070C0">Google Scholar: <a href="https://scholar.google.com/citations?user=SuHeFCAAAAAJ&hl=en" originalsrc="https://scholar.google.com/citations?user=SuHeFCAAAAAJ&hl=en">
<span style="color:#467886">https://scholar.google.com/citations?user=SuHeFCAAAAAJ&hl=en</span></a></span></p>
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