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YUP! Ours is about 1.5 years old. We found it was related to shutting off the monitor with the software running. We use the monitor as an interlock for our facilities management software. </div>
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-Michael </div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> labnetwork <labnetwork-bounces@mtl.mit.edu> on behalf of Malhotra, Sandra Guy <sandra.malhotra@tamu.edu><br>
<b>Sent:</b> Wednesday, September 9, 2026 5:22 PM<br>
<b>To:</b> labnetwork@mtl.mit.edu <labnetwork@mtl.mit.edu><br>
<b>Subject:</b> [labnetwork] Curious about issues with Dektak Pro software</font>
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<p class="x_MsoNormal" style="line-height:12.0pt; background:#FF4D4D"><b><span style="font-size:10.0pt; color:black">CAUTION:</span></b><span style="font-size:10.0pt; color:black"> This email originated from outside of our organization. Do not click links,
open attachments, or respond unless you recognize the sender's email address and know the contents are safe.</span></p>
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Howdy All,</div>
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We recently acquired a Dektak Pro surface profilometer from Bruker and are having persistent problems with the software freezing. We rarely had this issue with our older DektakXT. They updated from software version 6.14 on August 8th to 6.8 on August 27th,
so curious if they are having issues with bugs. Is anyone else experiencing problems?</div>
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Thanks for your insights!</div>
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<span style="font-family:"Segoe UI",sans-serif; font-size:10pt; color:black"><b>Sandra G. Malhotra, Ph.D. </b>| Senior Laboratory Manager</span></p>
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<span class="x_spanWithBackgroundColor" style="font-family:"Segoe UI","Segoe UI Web (West European)",-apple-system,BlinkMacSystemFont,Roboto,"Helvetica Neue",sans-serif; font-size:10pt; color:rgb(12,100,192); background-color:rgb(252,251,251)"><i>We would greatly
appreciate an acknowledgement of your work in AggieFab: </i></span><span style="font-family:"Segoe UI","Segoe UI Web (West European)",-apple-system,BlinkMacSystemFont,Roboto,"Helvetica Neue",sans-serif; font-size:10pt; color:rgb(12,100,192)"><i>“The nanofabrication
was conducted in the Texas A&M University AggieFab Nanofabrication Facility (RRID:SCR_023639), which is supported by the Texas A&M Engineering Experiment Station and Texas A&M University."</i></span></p>
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<span style="font-family:"Segoe UI",sans-serif; font-size:10pt; color:black">AggieFab Nanofabrication Facility</span></p>
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<span style="font-family:"Segoe UI",sans-serif; font-size:10pt; color:blue"><a href="https://aggiefab.tamu.edu/" originalsrc="https://aggiefab.tamu.edu/" target="_blank" title="https://aggiefab.tamu.edu/" rel="noopener noreferrer" style="color:blue; margin:0px"><u>https://aggiefab.tamu.edu/</u></a></span></p>
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<span style="font-family:"Segoe UI",sans-serif; font-size:10pt; color:black">Department of Electrical & Computer Engineering, College of Engineering | Texas A&M University</span></p>
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<span style="font-family:"Segoe UI",sans-serif; font-size:10pt; color:black">3253 TAMU | College Station, TX 77843</span></p>
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<span style="font-family:"Segoe UI",sans-serif; font-size:10pt; color:black">ph: 979.845.3199 | </span><span style="font-family:"Segoe UI",sans-serif; font-size:10pt; color:blue"><a href="mailto:sandra.malhotra@tamu.edu" style="color:blue; margin:0px"><u>sandra.malhotra@tamu.edu</u></a></span></p>
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<span style="font-family:"Segoe UI",sans-serif; font-size:10pt; color:black">- - - - - - - - - - - - - - - - - - - - - - - </span></p>
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<span class="x_spanWithBackgroundColor" style="font-family:"Segoe UI",sans-serif; font-size:10pt; color:rgb(134,17,6); background-color:white"><b>TEXAS A&M UNIVERSITY | FEARLESS on Every Front</b></span></p>
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