<div dir="ltr"><div>Ditto on CAE. </div><div><br></div><div>Based on my experience, unless you are really budget constrained and have no other choice, I would avoid purchasing used equipment. You often end up inheriting someone else's problem. Even used equipment from an OEM has proven to be problematic for us.If you must purchase use equipment, we've had reasonably good experiences with Moov.</div><div><br></div><div>Kyle</div></div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Fri, Sep 11, 2026 at 8:27 AM Mark Chiappa <<a href="mailto:mark.chiappa@ntnu.no">mark.chiappa@ntnu.no</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
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Hi David,</div>
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I have heard exactly the same thing and more about CAE. I’ve also heard selling to them has been a real trial for some.</div>
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On a brighter note, we have bought from and sold to Class one in the past and they were excellent even sending technicians to us to pack up the equipment. </div>
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<a href="https://urldefense.com/v3/__https://www.classoneequipment.com/__;!!IBzWLUs!XAS8ISqTZ0_iRcAc_mZho2K9-6Y7H_HLWGkmUS49LqLZAT-MLl7Pdg7L2xj-vInXCuEWctYKKLXNaYoAIm7o9HcCKc8$" target="_blank">https://www.classoneequipment.com/</a></div>
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Kind regards</div>
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Mark</div>
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Mark Chiappa</div>
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NTNU NanoLab</div>
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K1-111</div>
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Sem Sælansdsvei 14</div>
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7034 Trondheim</div>
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<b>From: </b>labnetwork <<a href="mailto:labnetwork-bounces@mtl.mit.edu" target="_blank">labnetwork-bounces@mtl.mit.edu</a>> on behalf of David Carlson <<a href="mailto:david.carlson@octavephotonics.com" target="_blank">david.carlson@octavephotonics.com</a>><br>
<b>Date: </b>Friday, 11 September 2026 at 01:40<br>
<b>To: </b><a href="mailto:labnetwork@mtl.mit.edu" target="_blank">labnetwork@mtl.mit.edu</a> <<a href="mailto:labnetwork@mtl.mit.edu" target="_blank">labnetwork@mtl.mit.edu</a>><br>
<b>Subject: </b>[labnetwork] Used/refurbished fab equipment suppliers<br>
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Hello Labnetwork,</div>
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We're looking for recommendations for sellers of used and refurbished fab equipment. Are there any vendors you've had good experiences with?</div>
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Also, a word of warning:</div>
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We purchased a used benchtop tool in as-is condition with CAE Online and it has been a truly horrible experience. Despite paying in full a
<i>year </i>ago, we have still not received our equipment, nor even a ship date, and their staff and management are extremely unhelpful or willing to refund our money. We have never encountered such customer-hostile policies before. Please don't fall for their
boasting about being the world's leading supplier of used fab equipment!</div>
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Best regards,</div>
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David</div>
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