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Hi Mike,
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<div>I recently got our Advanced Energy RF-5S generator repaired by <a href="https://www.odysseyrf.com/">https://www.odysseyrf.com/</a> for a flat rate of roughly $3k. They did an excellent job. When I received it, the RF PS wouldn’t power on. The interlock
jumper on our PS was different from the manual. Fortunately, they documented our PS configuration when they received it and was able to very quickly identify the correct jumper position for the PS to work. I actually did take a photo of the jumper before sending
it out, but when I checked the photo I couldn’t tell where the black jumper is located on the black connector.</div>
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<div>Best,</div>
<div>Long
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<div>On Oct 1, 2026, at 4:14 PM, Steven Crawford <S_CRAWFO@uncg.edu> wrote:</div>
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Mike,</div>
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<span style="color: rgb(33, 33, 33);">A former employee recently suggested<span class="Apple-converted-space"> </span></span><span style=""><a href="https://urldefense.com/v3/__https://www.odysseyrf.com/__;!!LkSTlj0I!D8w6OElpdSu87Zk_PcfvbmhJAinpvrhq2xGjZIFKF-1Rj_MjUJF7IsRq_xGmsOd2K0PmoQaPWAq602uTQYcy6zk$" rel="noreferrer noopener">https://www.odysseyrf.com/</a> </span><span style="color: rgb(33, 33, 33);">in
Texas to us as their new employer uses them exclusively. Apparently, they have been paying a flat rate $4250 for rebuild. </span></div>
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<span style="color: rgb(33, 33, 33);"><br>
</span></div>
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<span style="color: rgb(33, 33, 33);">We have also purchased refurbished units from Class One for our plasma therm.</span></div>
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<span style="color: rgb(33, 33, 33);"><br>
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<span style="color: rgb(33, 33, 33);">Thanks</span></div>
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<span style="background-color: rgb(255, 255, 255); text-transform: none;">Steven Crawford, Ph.D.</span></div>
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Assistant Director, JSNN Core Facilities (JSIRT)</div>
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JSNN Facility Operations and Equipment Manager</div>
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Joint School of Nanoscience and Nanoengineering</div>
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2907 E Gate City Blvd Greensboro, NC 27401</div>
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<span style="background-color: rgb(255, 255, 255); text-transform: none;">Phone:<span class="Apple-converted-space"> </span></span><span style="color: rgb(71, 158, 245); background-color: rgb(255, 255, 255); text-transform: none;"><a href="tel:+13362852880" style="color: rgb(71, 158, 245);">336-285-2880</a></span><span style="background-color: rgb(255, 255, 255); text-transform: none;"> (Office)</span></div>
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<font face="Calibri, sans-serif" style="font-size: 11pt;"><b>From:</b><span class="Apple-converted-space"> </span>labnetwork <<a href="mailto:labnetwork-bounces@mtl.mit.edu">labnetwork-bounces@mtl.mit.edu</a>> on behalf of Mike Maghiar <<a href="mailto:rmm2263@columbia.edu">rmm2263@columbia.edu</a>><br>
<b>Sent:</b><span class="Apple-converted-space"> </span>Thursday, 01 October 2026 14:06:12<br>
<b>To:</b><span class="Apple-converted-space"> </span><a href="mailto:labnetwork@mtl.mit.edu">labnetwork@mtl.mit.edu</a><span class="Apple-converted-space"> </span><<a href="mailto:labnetwork@mtl.mit.edu">labnetwork@mtl.mit.edu</a>><br>
<b>Subject:</b><span class="Apple-converted-space"> </span>[labnetwork] Oxford PlasmaPro 100</font>
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You don't often get email from<span class="Apple-converted-space"> </span><a href="mailto:rmm2263@columbia.edu">rmm2263@columbia.edu</a>.<span class="Apple-converted-space"> </span><a href="https://urldefense.com/v3/__https://aka.ms/LearnAboutSenderIdentification__;!!LkSTlj0I!D8w6OElpdSu87Zk_PcfvbmhJAinpvrhq2xGjZIFKF-1Rj_MjUJF7IsRq_xGmsOd2K0PmoQaPWAq602uTJPM1mC4$" style="background: revert !important; color: revert !important; direction: revert !important; display: revert !important; font-size: revert !important; opacity: revert !important; visibility: revert !important;">Learn
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<div>Hi all, </div>
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<div>Our PlasmaPro 100 ICP RF unit has failed, and I was wondering if anyone knows a trusted source for repairs like this. </div>
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<div>The unit is deprecated, and the solution available through Oxford is only to purchase a refurbished unit. </div>
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<font color="#3d85c6"><b>Thank you, <br>
Mike Maghiar</b></font>
<div><font color="#3d85c6"><b>CNI Cleanroom Director</b></font></div>
<div><font color="#3d85c6"><b>CEPSR 1020</b></font></div>
<div><font color="#3d85c6"><b>(212) 854-3032</b></font></div>
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