[labnetwork] Staff time tracking methods used

[Vito Logiudice]

Hello all,

At this time, time spent (training, process) by our staff in supporting our fab user base here at uWaterloo is tracked via pen and paper. I would appreciate it if the community would kindly provide insight as to the methods used at their respective facilities. For example, we'd like the ability to make it very simple for staff to immediately enter time spent on user support into some sort of computerized, central database which is designed with a very "friendly" and easy to use human interface. I'm curious if the community uses home-grown solutions towards this aim or whether robust  commercial solutions are being used which might serve our needs well.

Thanks in advance for your insights and recommendations.

Regards,
Vito Logiudice
--
Vito Logiudice  P.Eng.
Director of Operations, Quantum NanoFab
University of Waterloo
200 University Avenue West
Waterloo, ON      Canada   N2L 3G1
Tel:  1-519-888-4567  ext. 38703
Email: vlogiudi at uwaterloo.ca<mailto:vlogiudi at uwaterloo.ca>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://mtl.mit.edu/pipermail/labnetwork/attachments/20111028/82fd005b/attachment.html>