[labnetwork] Support for Air Products Gas Guard Gas Cabinets

[Kyle Keenan]

Hi Devin,

We use Applied Energy Systems for our GC's and VMB's. The support was okay
before the pandemic, and not so great now, simply because they are very
understaffed. I also know that they are having issues getting supplies.
Having said all of this, they may still be worth contacting as they may be
willing to retrofit your existing stuff.

Kyle

On Tue, Apr 19, 2022 at 11:46 AM Devin Fortier <djfortie at ualberta.ca> wrote:

> Hello,
>
> We are running into issues sourcing replacement parts, controller screens
> in particular, for our Air Products Gas Guard 500 gas cabinets.  We have
> seven of these gas cabinets installed at our facility and have seen the
> controller screen go dim on two cabinets making them unusable.  A few years
> ago we were able to get a replacement screen from the supplier who sold us
> the cabinets, but that does not appear to be the case now.
>
> We wanted to poll the network to see if other labs are using similar
> cabinets, and if so, who is your supplier for Air Products gas cabinet
> equipment?  Do you have continuing support from them with regards to
> spare parts and troubleshooting?  If you use different automatic gas
> cabinets, what have your experiences been like with those
> brands/suppliers?
>
> Thank you,
>
> --
>
> Devin Fortier
>
> Systems/Infrastructure Specialist
>
> Red Seal Instrumentation and Controls Technician
>
> University of Alberta - nanoFAB
>
> W1-028A ECERF Building
>
> 9107 - 116 Street
>
> Edmonton, Alberta
>
> Canada T6G 2V4
> www.nanofab.ualberta.ca
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> 780-868-6480
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-- 
Kyle Keenan

Laboratory Manager
Quattrone Nanofabrication Facility
University of Pennsylvania
P: 215-898-7560
F: 215-573-4925
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