[labnetwork] Labnetwork and Plasma-Therm

[Harris, David (Plasma-Therm LLC)]

Hello Labnetwork Community,

Below are a few points we would like to share with this community:

  *   The Semiconductor industry has been badly disrupted due to supply chain issues causing severe shortage of material.  This is further exaggerated by the tight labor market, also a result of the Pandemic.
  *   Multiple Plasma-Therm Resources have been shifted to support short term gaps in our field service scheduling and on-site support.
  *   By copying or sending emails directly to TechSupport at Plasmatherm.com<mailto:TechSupport at Plasmatherm.com> our internal tracking system is invoked, ensuring a formal response and Service Ticket is formally generated.
     *   We have multiple Engineering (Field Service and other) openings / requisitions for which we appreciate any help you can provide with recommended candidates http://plasmatherm.com/careers/index.html

Thank you!

David Harris
Business Development Manager – Universities and R&D

[cid:image001.png at 01D94ABC.24C5CC30]

phone +1.215.321.1037
mobile +1.727.370.3947
David.Harris at plasmatherm.com<mailto:David.Harris at plasmatherm.com> | www.plasmatherm.com<http://plasmatherm.com/>

10050 16th St. North | St. Petersburg, FL 33716 USA
[Text  Description automatically generated]

From: labnetwork <labnetwork-bounces at mtl.mit.edu> On Behalf Of Hollingshead, Dave
Sent: Friday, February 24, 2023 5:06 PM
To: Football <yaofootball at gmail.com>; labnetwork at mtl.mit.edu
Subject: Re: [labnetwork] third party companies for servicing PlasmaTherm DRIE systems

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Fubo et al,

We have also recently been having some issues with responsiveness and communication from PlasmaTherm. In this case we are dealing with tool upgrades/installation so we don’t necessarily have the option of going to a third party, but wanted to share our difficulties. I would also be interested in hearing if others have been having similar experiences or have any suggestions.

Thanks,
-Dave
Dave Hollingshead
Manager, Research Operations

The Ohio State University
Nanotech West Labs
Suite 100, 1381 Kinnear Rd, Columbus, OH 43212
614.292.1355 Office
hollingshead.19 at osu.edu<mailto:hollingshead.19 at osu.edu> / nanotech.osu.edu<http://nanotech.osu.edu>

Pronouns: he/him/his



From: labnetwork <labnetwork-bounces at mtl.mit.edu<mailto:labnetwork-bounces at mtl.mit.edu>> On Behalf Of Football
Sent: Thursday, January 26, 2023 16:45
To: labnetwork at mtl.mit.edu<mailto:labnetwork at mtl.mit.edu>
Subject: [labnetwork] third party companies for servicing PlasmaTherm DRIE systems

Dear all, We are having trouble getting PlasmaTherm to respond to our questions and service quote. Wanted to ask if you know of any third party companies that work on PlasmaTherm systems, specifically their DRIE tool? Thanks for any suggestions!Fubo


Dear all,



We are having trouble getting PlasmaTherm to respond to our questions and service quote. Wanted to ask if you know of any third party companies that work on PlasmaTherm systems, specifically their DRIE tool?



Thanks for any suggestions!


Fubo Rao, Ph.D.,
Nanofabrication Cleanroom Manager,
Center for Nanoscale Materials,
Argonne National Laboratory
9700 S. Cass Ave, Lemont, IL 60439
Phone: 630-252-5708
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