[labnetwork] Habitual late payments from external clients

[Iulian Codreanu]

Hi Julia,

Here at UD, our cashier's office sends out monthly invoices to external 
users on our behalf. The nice thing about it is that the cashier's 
office transfers money into our account based on the invoiced amounts.

We are of course responsible for contacting the customers who are late 
on their payments. We have not had to enlist the help of any collection 
agencies (the user agreement would come in handy) but I had to remind 
some folks that some of their invoices were "very past due", i.e. over 
120 days. So far we were able to have our invoices paid but it takes 
some effort from the person who does our billing and from me.

I do not know how well a suggestion to charge interest on late payments 
would be received by my finance folks when I am not allowed to pass on 
the credit card fees for those who use that payment method.

Cheers,

Iulian








iulian Codreanu, Ph.D.
Director, Nanofabrication Facility
University of Delaware
Harker ISE Lab, Room 163
221 Academy Street
Newark, DE 19716
302-831-2784
https://udnf.udel.edu

On 3/20/2023 6:26 PM, Aebersold, Julia wrote:
>
> Hello everyone.  We have a few external clients that are habitual late 
> payers for their invoices.
>
> How does your facility deal with these late payers?  I’m thinking of 
> applying an interest payment after a certain time period similar to 
> credit card companies, but I want to hear what others do to encourage 
> clients to pay on time.
>
> Cheers!
>
> Julia Aebersold, Ph.D.
>
> Manager, Micro/Nano Technology Center
>
> University of Louisville
>
> Shumaker Research Building, Room 233
>
> 2210 South Brook Street
>
> Louisville, KY 40292
>
> (502) 852-1572
>
> http://louisville.edu/micronano/ <http://louisville.edu/micronano/>
>
>
> _______________________________________________
> labnetwork mailing list
> labnetwork at mtl.mit.edu
> https://mtl.mit.edu/mailman/listinfo.cgi/labnetwork
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://mtl.mit.edu/pipermail/labnetwork/attachments/20230321/44366ea4/attachment.html>