[labnetwork] Curious about issues with Dektak Pro software

[Prashant Srinivasan]

Hi Sandra,


Have you ruled out computer hardware issues? Perhaps it is a Windows 
issue (if it has been updated), loose USB cable, DRAM failure?


Prashant


On 9/9/2026 2:22 PM, Malhotra, Sandra Guy wrote:
> Howdy All,
> We recently acquired a Dektak Pro surface profilometer from Bruker and 
> are having persistent problems with the software freezing. We rarely 
> had this issue with our older DektakXT. They updated from software 
> version 6.14 on August 8th to 6.8 on August 27th, so curious if they 
> are having issues with bugs. Is anyone else experiencing problems?
>
> Thanks for your insights!
>
> *Sandra G. Malhotra, Ph.D. *|  Senior Laboratory Manager
>
> /We would greatly appreciate an acknowledgement of your work in 
> AggieFab: //“The nanofabrication was conducted in the Texas A&M 
> University AggieFab Nanofabrication Facility (RRID:SCR_023639), which 
> is supported by the Texas A&M Engineering Experiment Station and Texas 
> A&M University."/
>
> AggieFab Nanofabrication Facility
>
> _https://aggiefab.tamu.edu/_ <https://aggiefab.tamu.edu/>
>
> Department of Electrical & Computer Engineering, College of 
> Engineering | Texas A&M University
>
> 3253 TAMU | College Station, TX 77843
>
> ph: 979.845.3199  | _sandra.malhotra at tamu.edu_ 
> <mailto:sandra.malhotra at tamu.edu>
>
> - - - - - - - - - - - - - - - - - - - - - - -
>
> *TEXAS A&M UNIVERSITY | FEARLESS on Every Front*
>
>
>
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-- 
Prashant Srinivasan
Teaching Cleanroom Engineer
Electrical & Computer Engineering
Univ. of California Santa Barbara
https://www.ece.ucsb.edu/department-resources/electronics-shop/tcr
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